Customer Success Manager
vor 4 Monaten
**Company Description**
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), and e-invoicing.
Our brand slogan is Connections That Work, which refers not only to the reliability of our EDI connections on a technical level but also to our long-lasting relationships with partners, customers and colleagues on a personal level. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.
**Job Description** You'll connect with the role if you enjoy...**
- strategically developing existing customers by establishing long-term business relationships and identifying opportunities for up
- and cross-selling
- managing your own portfolio of clients making sure they get the most value out of our solution
- listening to your customers and communicating their feedback to ensure our products and services meet their needs
- planning and execution of customer experience activities such as surveys, interviews and webinars
- execution of sales campaigns in close cooperation with marketing & business development
- attending events and exhibitions to meet with ecosio customers
**Qualifications** To connect with ecosio it is important to have**
- experience in B2B SaaS sales
- German language skills on a native / C2 level, fluent English skills
- experience working with a portfolio of existing customers
- experience with cross
- and up-selling
**And nice to have...**
- experience working as a customer success / customer happiness manager
- previous working experience at a growing SaaS scale up
**Additional Information** By connecting with us you will experience...**
- flexible remote working
- open corporate culture
- personal and professional development
- employee events and trips
- passionate team that will win your heart
The minimum salary for the position is 60.000€/year. Of course, we are happy to offer much higher compensation based on qualifications and experience
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