Information Systems Officer

Vor 2 Tagen

Wien, Österreich United Nations Vollzeit

This position is located in the Global Technical Team (GTT) of the Department for General Assembly and Conference Management (DGACM), in Vienna. The incumbent reports to the gText Technical Team Lead.

**Responsibilities**:
Within limits of delegated authority, the Information Systems Officer will be responsible for the following duties:

- Delivers projects involving feasibility studies, systems analysis, design, development and implementation of new, complex multilayer cloud hosted systems, and/or, participates as a senior member of a development team with responsibility for major components of the more complex systems.
- Develops detailed system and other functional specifications and user documentation for major systems including costs analysis and costs optimization.
- Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
- Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
- Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
- Develops training materials, operating and user manuals; trains staff in assigned systems.
- Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
- Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
- Is available for assignments on call after hours, depending on the needs of service.
- Guides, trains and may supervise, team members, consultants, external experts, etc.
- Other duties including acting as Officer-in-Charge as required.

Competencies
Professionalism:
Communication:
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork:
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Commitment to Continuous Learning:
Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Education
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with two additional years of relevant experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

Experience in the following implies daily hands-on use:
Practical experience in a production environment with MVC and JavaScript and jQuery and Vue.js and Angular is required.

A minimum of five years of experience in a production environment with MS SQL Server and Object Relational Mapping (ORM) is required.

Experience in a production environment with Elastic Search is required.

Experience in a production environment with Azure App Services and Azure Service Bus is required.

Practical experience in a production environment with XML and OpenXML is required.

Experience in a production environment with SignalR is required.

Experience in a production environment with Selenium Web Driver test automation framework is required.

Experience in a production environment with Elastic Search Cloud or Azure Search is desirable.

Languages
Fluency in English (both oral and written) is required; Knowledge of another UN official language is an advantage.

NOTE: ''Fluency'' equals a rating of ''fluent'' in all four areas (speak, read, write, and understand) and ''Knowledge of'' equals a rating of ''confident'' in two of the four areas.

Assessment

Special Notice

Internal Applicants - when completing the PHP, e

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