Retail Sales and Service Trainer

vor 5 Monaten

Wien, Österreich Waterdrop Vollzeit

**Drink More Water, together we grow.**

**Join us on that journey and become part of our passionate and driven team now**

**Your responsibilities at waterdrop**:

- As a Retail Sales and Service Trainer (M/F/d), you will deliver and facilitate one-to-one, classroom, and in-store training sessions to our retail teams.
- You will provide valuable recommendations to address business training needs.
- Monitor both training and business KPIs to identify opportunities for improving sales and performance.
- Utilize your coaching skills to inspire behavior change and enhance the team's performance.
- Your selling expertise will be instrumental in training retail teams to improve customer interactions.
- Stay updated on industry trends and product knowledge to deliver relevant and engaging training.
- Manage stakeholder relationships and collaborate on defining training priorities.
- Lead effective communication and change management efforts related to Business Training processes and Retail evolution.
- Embrace digital learning methods to ensure training effectiveness and innovation.
- Your role may require occasional travel within Europe and some global locations.

**Your strengths and qualifications**:

- You should have a minimum of 2 years' experience in the retail industry.
- Previous background in training and development roles will be highly valued.
- Strong communication and presentation skills are essential for effectively delivering training.
- Knowledge of adult learning techniques will help create engaging training experiences.
- An analytical mindset and project management skills will contribute to your success in this role.
- Fluency in both English and German is required, and knowledge of other languages would be appreciated.
- Your passion for continuous learning and personal growth will be an asset to our team.
- As a team player, your cultural sensitivity will foster a positive and collaborative work environment.

**What we offer you**:

- A truly shaping position within the Retail team with high degrees of responsibility and autonomy
- An** ambitious** and **international team, **for whom fun at work is very important
- **€1000,-** gross annual training budget, to develop in your field
- **MyClubs** sports vouchers, to have a sporty balance
- **Monthly sports events** (Freaky Fridays), to be active with your team members
- **Lunch allowance of €5;
- per working day, **for a break with your colleagues
- **Discount** on your waterdrop purchases and many free merchandising items
- **Legendary summer and Christmas parties**

**The salary for this position is depending on your qualifications and experience level and will be discussed during the interviewing process.**

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

Additional information
- Location**Vienna**
- Position type**Full-time employee**

Responsible

Thomas Heimer

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