Service Sales Account Manager Austria

vor 4 Wochen

Wien, Österreich Vertiv Co. Vollzeit

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

**What you will be doing:
- Increase Vertiv’s market share and meet/exceed the budget numbers in terms of Orders, Sales, GM in accordance with the company’s ethics and guidelines
- Actively manage and develop customer relationships to grow and maximize sales potential
- Identify, develop and actively sell Services such as Spare Parts, Repairs and Service Contracts to customers across the country
- Build growth plans for how to strengthen and mature customer relationships
- Represent the company and its corporate values in its relationship with end users, facility management companies, contractors, resellers and suppliers
- Maintain and expand relationships and network with existing Vertiv relationships
- Proactively develop leads, target prospects, key stakeholders and acquire new customers
- Define customer needs that support Vertiv’s vision to drive additional opportunities that support pipeline growth with end users and accounts
- Actively work with service sales support functions and collaborate with key stakeholders such as account managers to share account insights, opportunity identification and sales activities
- Provide, present and maintain thorough reporting on all aspects of service contract and non-contract orders, new business and penetration rate
- Active pipeline management including sales forecast

**What we're expecting**:

- Contribute to teamwork and knowledge sharing inside the team and organization: maintain and update reporting systems, run scheduled and ad-hoc analysis, participate in team meetings and share your experiences, share new knowledge you gather about the market, competitors and challenges you perceive we face.
- Be innovative: bring your own ideas of improvements inside the team, look at each process and task with the goal of constantly improving it to bring more value to the customer, to you, the team, and the organization;
- Own their job: approach your daily work and customers with ethics, responsibility, discipline, and ownership, knowing that everything you do has an impact on the customers, the company, and your development. Sales activities, related administrative activities, reporting and your own development are all important and lead to your success in the role.

**What you should bring with you:
- Engineering / technical understanding; preferred degree in electrical or mechanical engineering or business administration
- Account Management, Selling, influencing, negotiating and problem-solving skills
- Ability to work proactively under own initiative, as well as in a team environment
- Self-Starter mentality with the ability to plan, organize and manage time effectively
- Team player with the ability to organize and motivate yourself
- Strong experience in building relationships with customers
- Ability to develop and execute strategic plans
- High level of goal orientation and a solution-oriented way of thinking and acting
- Strong presentation and communication skills
- Experience in working in a matrix organization with remote support teams
- Customer focused with excellent customer service skills
- Language skills: English at advanced level, German at native level
- IT literate and advanced MS Office & CRM skills
- Driving License

**Working conditions**:

- Regular travel is required (50%)
- Travel, occasionally requiring overnight stays

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