Senior Support Analyst
vor 4 Wochen
This is a Senior Support Analyst role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Westpac 🧐🧐
**How will I help?** As a Senior Support Analyst (Data Platforms), you will serve as an SME and a Consultant to support the Data analytics platform and various user cases built using the platform. You will be using your communication skills to influence decisions, performing start of day Smoke checks, investigating issues and liaising with L1 team and source system to resolve issues. Providing Incident, Problem and Change Management while deploying releases and engaging in projects. **Key Responsibilities Include: ** - Provide 2nd Level application/systems support for the Data analytics platform - Ensure systems up time meets set SLA’s - Ensure our data, reporting and analytics platform are efficiently managed, including upgrades, patching, backup, and disaster recovery - Maintain the integrity, completeness, and accuracy of data on a timely basis. Monitoring data pipelines ensuring it operate within acceptable limits, and continuously improving the efficiency, quality, and transparency - Continually reviewing and updating processes to increase functionality and efficiency **What’s in it for me?** You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. **What do I need?** To be successful in this role, you need to have the following skills, education & personal attributes: - Experienced in Data Analytics, with SQL, Python and Spark. - Excellent communications skills with an understanding of financial market systems and enjoy working in a collaborative team. - A positive go-getter attitude, initiating preventive measures and procedural changes. - Ability to work cross-functionally reaching across business lines or operating units. - Presenting knowledge and perform research, making logical analysis, evaluating risks/benefits - Recommending alternatives for courses of action and implements creative solutions to complex problems. - Understanding of code and how to read code - Understanding of the pre trade life cycle - Any exposure to R, Risk or Compliance within a market industry and pre trade FX, Commodities / Rates trading activities would be advantageous.
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