Space Planning Specialist

Vor 7 Tagen

Melbourne, Österreich Telstra Vollzeit

This is a Space Planning Specialist role with one of the leading companies in AU right now 🔥 -- Telstra -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.

More About the Role at Telstra 🧐🧐

**What is the focus of the role?** This role focuses on optimising product placement and store layouts to enhance customer experience and maximise sales. This involves creating customer-centric planograms and floorplans that facilitate seamless store implementation and high levels of compliance. They would leverage data, analytics, and customer insights to ensure that product adjacencies boost basket size and product attachment, while also supporting both assisted and unassisted customer navigation. Additionally, they would work on building a premium, consistent, and cohesive Telstra branded experience, ensuring that store teams can efficiently manage inventory and spend more time with customers. Their role would also include fostering relationships with store teams, seeking feedback, and coaching store staff to enhance their capabilities. Role purpose: As a Space Planning Specialist, you are pivotal in crafting customer-centric planograms and floorplans that ensure seamless store implementation and high compliance levels. Your expertise lies in optimising product placement and store layouts to maximise sales and enhance the customer experience. By utilising data, analytics, and customer insights, you develop effective category adjacencies and support both assisted and unassisted customer navigation. Responsibilities: - Develop and deliver customer-centric planograms and floorplans to ensure seamless store implementation and high levels of compliance. - Optimise product placement on fixtures to maximise sales opportunities and enhance the customer shopping experience. - Create effective category adjacencies to increase basket size and product attachment. - Support both assisted and unassisted customer navigation within the store through strategic layout planning. - Leverage data, analytics, and customer insights to create a return on space and investment for various categories. - Conduct trials and innovations to uplift the customer experience within stores. - Build and foster strong relationships with store teams to ensure effective communication and collaboration. Key Skills & Technical Expertise - Business and process analytics - Business intelligence reporting - Business trend analysis - Continuous improvement - Critical Thinking - Data Modelling - Planogram development - Floorplan design - Product placement - Customer navigation - Brand consistency - Revenue optimisation - Space planning tools

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