Supply Chain Risk Management Specialist

Vor 3 Tagen

Wien, Wien, Österreich Prewave GmbH Vollzeit
About Prewave GmbH

We are a pioneering AI startup dedicated to revolutionizing global supply chains. Our mission is to make supply chains more transparent, resilient, and sustainable.

Our innovative supply chain intelligence platform helps businesses identify and predict global supply chain risks. We partner with industry leaders to ensure operational integrity and enhance market leadership.

Your Mission

We are seeking an experienced Implementation Manager to lead the onboarding and successful rollout of our supply chain risk management solutions for customers. Your key responsibilities will include:

  • Overseeing the implementation and onboarding of supply chain risk management solutions, ensuring seamless integration for customers.
  • Serving as the primary point of contact during onboarding, guiding customers from setup to full adoption of the solution.
  • Collaborating with customer stakeholders to assess and prepare data, systems, and processes for smooth integration.
  • Training customer teams on using the platform and monitoring solution performance, usage, and compliance with regulations.
  • Continuously improving the implementation process, ensuring customer satisfaction and a smooth handover to the customer success team post-implementation.
Your Profile

We are looking for a highly skilled and experienced professional with:

  • 2+ years of experience in a customer-facing role (e.g. customer success, onboarding or project management) or with SaaS & digital solutions, ideally in supply chain or risk management areas.
  • Excellent Excel skills, tech-savviness, and ability to work with various technologies and online platforms.
  • Strong communication skills with the ability to manage relationships across various industries and sectors.
  • Highly reliable, detail-oriented, and able to adapt to diverse work environments.
  • Familiarity or willingness to work in a high-paced start-up environment.
  • Fluent English and German skills, both written and spoken.
  • Valid work permit for Austria.
Bonus Points

We welcome candidates with:

  • Completed higher education (HAK, HTL, Bachelor's Degree or equivalent).
  • Previous experience in technical industry, procurement industry or supply chain environment.
  • Previous experience or exposure with EUDR or similar deforestation regulations.
What We Offer

We provide a competitive compensation package, inclusive and supportive work environment, and opportunities for growth and development. Enjoy flexible working hours, options for working from home, and a range of benefits, including:

  • Competitive compensation and benefits.
  • Inclusive and supportive work environment.
  • Work-life balance.

Prewave GmbH is an equal opportunities employer. We celebrate diversity and are committed to fostering a workplace where all backgrounds, identities, and experiences are valued. Your voice is important here.

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