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Field Service Engineer

vor 2 Monaten

Kundl, Tirol, Österreich Copeland Vollzeit
About the Role

Copeland is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the installation, commissioning, and technical support of Emerson systems at customer sites.

Key Responsibilities
  • Perform control system maintenance tasks and performance evaluations.
  • Provide technical support to customers and resolve issues related to process systems.
  • Conduct system acceptance tests, installations, commissioning, training, fault analysis, and rectification work at customer sites.
  • Assist in design studies, hardware and software upgrades, and modifications.
  • Execute all work (repairs, installations, training, etc.) in accordance with guidelines and certifications to meet customer deadlines and expectations.
  • Be available for emergency call-out services to provide customers with fast and efficient support.
  • Communicate customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
  • Grow the Systems Service business, especially service contracts, Guardian, and DeltaV Add-on packages.
  • Assist in projects, system setup, and software changes.
Requirements
  • Technical College level degree and relevant experience from the process industry (Biotechnology/Pharmaceutical, Chemical, Oil & Gas, Refineries).
  • Good communication skills and proficiency in English (written and spoken).
  • Availability to work non-office hours and perform call-out services, if applicable.
  • Open to work offshore, if necessary.
  • Driving license for a car.
Preferred Qualifications
  • Product knowledge will be considered a plus.
  • Degree or equivalent experience in engineering (mechanical/electrical, computer science, or control systems).