ECommerce Operations Expert

vor 1 Tag


Elsbethen, Salzburg, Österreich Red Bull Vollzeit

This role is pivotal in ensuring the seamless operation and implementation of AlphaTauri.com and RedBullShop.com. Daily management of these webshops is crucial to keep them updated with events, launches, marketing campaigns, and other vital information. As a result, the ECommerce Specialist must stay on top of all changes and execute them efficiently.

Responsibilities
  1. Webshop Maintenance
  2. Key Responsibilities Include
  • Ensuring correct images and descriptions are displayed for products
  • Maintaining translations for all text on the website
  • Coordinating launch timings
  • Managing daily monitoring of webshop error identification and taking action on errors found
  • Documenting all error handling in the 'Error handling' communication channel
  • Resolving and responding customer service tickets that involve the webshop or webshop backend
  • Running multiple tests with different scenarios whenever there are deployments
  • Providing feedback on bugs/defects to the eCommerce Manager/technology partner for correction
  • Creating and testing promotions requested by the sales/marketing teams
Key Skills Required
  • Highly organised with problem-solving mentality
  • Experience in webshop content management
  • Experience in SAP Commerce
  • Understanding of various systems including ERP, CMS, PSP, CRM, and PIM
  • HTML skills/insights
Travel Requirements

Travel is limited to 0-10%

ECommerce Specialist - Fashion

Red Bull

Giving wings to people and ideas since 1987

In the 1980s Dietrich Mateschitz developed a formula known as the Red Bull Energy Drink. This was not only the launch of a completely new product, in fact, it was the birth of a totally new product category.


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