Technical Support Engineer

vor 3 Wochen


Wien, Wien, Österreich SAP Vollzeit

About the Role

We are seeking a highly motivated and detail-oriented Technical Support Engineer to join our team at SAP. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via our Customer Service System, handling customer support incidents, and providing real-time support.

Key Responsibilities

  • Engage in problem-solving within our software to resolve complex technical issues.
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service.
  • Take ownership of basic technical issues and provide direct technical assistance to customers.

Requirements

  • Student (f/m/d) at a university or a university of applied sciences.
  • Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest in programming and solving technical issues.
  • Computer skills: any programming language (ABAP is a plus).
  • Language skills: proficient in English and German.
  • Soft skills: team-player, self-organized, persistent in tasks, customer-oriented, analytical, and problem-solving skills.

What We Offer

As a Technical Support Engineer at SAP, you will have the opportunity to work with a highly collaborative team, gain insights into a global world-class Technical Support organization, and develop your skills in problem-solving and technical assistance. We offer a highly competitive salary, generous additional benefits, and a dynamic work environment.

How to Apply

Interested candidates should submit their application documents, including a cover letter, resume, school leaving certificates, certificate of enrollment, current university transcript of records, and any relevant references. Please describe your experience and skills in foreign languages and computer programs/programming languages.



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