Technical Support Engineer
vor 3 Wochen
About the Role
We are seeking a highly motivated and detail-oriented Technical Support Engineer to join our team at SAP. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via our Customer Service System, handling customer support incidents, and providing real-time support.
Key Responsibilities
- Engage in problem-solving within our software to resolve complex technical issues.
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service.
- Take ownership of basic technical issues and provide direct technical assistance to customers.
Requirements
- Student (f/m/d) at a university or a university of applied sciences.
- Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest in programming and solving technical issues.
- Computer skills: any programming language (ABAP is a plus).
- Language skills: proficient in English and German.
- Soft skills: team-player, self-organized, persistent in tasks, customer-oriented, analytical, and problem-solving skills.
What We Offer
As a Technical Support Engineer at SAP, you will have the opportunity to work with a highly collaborative team, gain insights into a global world-class Technical Support organization, and develop your skills in problem-solving and technical assistance. We offer a highly competitive salary, generous additional benefits, and a dynamic work environment.
How to Apply
Interested candidates should submit their application documents, including a cover letter, resume, school leaving certificates, certificate of enrollment, current university transcript of records, and any relevant references. Please describe your experience and skills in foreign languages and computer programs/programming languages.
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