SAP Technical Support Engineer
vor 2 Wochen
About the Role
SAP is seeking a highly motivated and detail-oriented Working Student to join our Technical Support Engineering team. As a key member of our team, you will be responsible for providing technical support to customers utilizing SAP Financial Solutions, including the SAP Asset Accounting application (FI-AA).
Key Responsibilities
- Handling customer support incidents (24x7)
- Providing technical support with deep analysis
- Providing real-time support
Proactive Services
- Creating and sharing knowledge with customers
- Testing and validating new products and functionalities
- Developing Supportability Tools
Requirements
- Student (f/m/d) at a university or a university of applied sciences
- Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest in programming and solving technical issues
- Computer skills: any programming language (ABAP is a plus)
- Language skills: proficient in English and German
- Soft skills: team-player, self-organized, persistent in tasks, customer-oriented, analytical, and problem-solving skills
- Open personality and professional communication style
What We Offer
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Location and Duration
Location: Vienna, Austria
Duration: min. 12 months
(up to 36 months - during the whole employment a full-time, active student status is required)
Time Schedule
Time schedule: min. 20 hours/week
Ability to work at least 3 days/week
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