SAP Technical Support Engineer

vor 2 Wochen


Wien, Wien, Österreich SAP AG Vollzeit

About the Role

SAP is seeking a highly motivated and detail-oriented Working Student to join our Technical Support Engineering team. As a key member of our team, you will be responsible for providing technical support to customers utilizing SAP Financial Solutions, including the SAP Asset Accounting application (FI-AA).

Key Responsibilities

  • Handling customer support incidents (24x7)
  • Providing technical support with deep analysis
  • Providing real-time support

Proactive Services

  • Creating and sharing knowledge with customers
  • Testing and validating new products and functionalities
  • Developing Supportability Tools

Requirements

  • Student (f/m/d) at a university or a university of applied sciences
  • Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest in programming and solving technical issues
  • Computer skills: any programming language (ABAP is a plus)
  • Language skills: proficient in English and German
  • Soft skills: team-player, self-organized, persistent in tasks, customer-oriented, analytical, and problem-solving skills
  • Open personality and professional communication style

What We Offer

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Location and Duration

Location: Vienna, Austria

Duration: min. 12 months

(up to 36 months - during the whole employment a full-time, active student status is required)

Time Schedule

Time schedule: min. 20 hours/week

Ability to work at least 3 days/week



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