Senior Sales Operations Coordinator
vor 1 Woche
We are seeking a highly skilled and experienced Sales Support Specialist to join our Austrian team in Vienna. As a key member of our sales operations team, you will play a vital role in driving business growth and ensuring seamless customer interactions.
Key Responsibilities:- Manage customer data forms and ensure accurate product listings in customer databases.
- Solve complex customer price issues and negotiate resolutions.
- Prepare customer reporting for internal use and external presentations.
- Update customer-specific pricelists and maintain accurate records.
- Communicate with customers, address their requests, and provide timely follow-ups.
- Track customer orders and deliveries, ensuring on-time delivery and resolving any discrepancies.
- Manage customer invoices, post conditions, and other financial matters.
- Monitor promotional activities, track sales performance, and adjust strategies accordingly.
- Verify content accuracy across catalogs, online platforms, and print materials.
- Support the organization of quarterly pharmacy field-sales meetings and document sales processes.
- Participate in monthly demand planning forecasts sessions and manage ongoing forecasts.
- Translate marketing presentations into German and tailor them to key account decks.
- Search, download, and update sell-sheets, including sales information and content.
- Manage POS and quarterly budget management for participating customers.
To succeed in this role, you will need:
- Bachelor's degree or equivalent in a relevant field, with 3 years of experience in sales, commercial support, or planning operations.
- Active experience within commercial sectors, such as FMCG, Consumer Electronics, Sports & Outdoor, or Industry (Retail), is a plus.
- Extensive proficiency in Excel and MS Office.
- Commercial education with administrative and sales support experience in a multinational company.
- Fluency in English and German, both written and spoken.
- A passion for joining a mid-sized, yet growing company with fast-growing brands.
Our ideal candidate is a self-motivated, driven individual with exceptional communication skills. You should be flexible, able to work autonomously, and foster strong relationships with cross-functional teams.
SAM International GmbH has 30 years of experience in international executive search, recruitment, onboarding, and outplacement.
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