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Customer Relationship Manager

vor 2 Monaten

Graz, Steiermark, Österreich VACE Engineering Vollzeit
About the Role

We are seeking a highly skilled Customer Relationship Manager to join our team at VACE Engineering. As a key member of our international business development team, you will be responsible for developing, maintaining, and promoting our CRM system to drive business growth and success.

Key Responsibilities
  • Develop and implement CRM strategies to enhance customer relationships and drive business growth
  • Collaborate with cross-functional teams to integrate CRM with other business systems and processes
  • Manage and maintain high-quality customer data and analytics to inform business decisions
  • Develop and deliver training programs to ensure effective CRM usage across the organization
  • Work with stakeholders to identify and implement process improvements and automation opportunities
Requirements
  • Bachelor's or Master's degree in Business Administration, Marketing, Communication, or a related field
  • Proven experience in B2B marketing or CRM system management
  • Strong analytical and problem-solving skills, with the ability to think strategically
  • Excellent communication and interpersonal skills, with fluency in English and German
  • Basic technical understanding and IT affinity
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible working hours and home office option
  • Employee discounts and subsidized company restaurant
  • Parking spaces and public accessibility