German Customer Support Specialist Malta Hybrid Role

Vor 4 Tagen


Wien, Wien, Österreich Cross Border Talents Vollzeit

We are seeking a talented Customer Support Specialist to join our Cross Border Talents team in Malta.

As a key member of our team, you will be responsible for managing customer inquiries and resolving issues via email and live chat. Your primary goal will be to provide exceptional customer experiences through clear and prompt communication.

The ideal candidate will have a strong understanding of German language and culture, with excellent written and verbal communication skills. You will also have the ability to work independently and as part of a team, with a focus on collaboration and problem-solving.

In this role, you will:

  • Respond to customer queries via email with clear and concise communication;
  • Moderate user-generated content to ensure compliance with company policies;
  • Identify and address potential scams or fraudulent activities to maintain platform security;
  • Accurately document customer interactions and resolutions;
  • Collaborate with teammates to enhance processes and improve customer experiences;
  • Provide precise information using the best tools and resources available;
  • Meet personal and team performance targets;
  • Work with internal and client teams to ensure seamless support delivery;
  • Attend training sessions to stay updated on moderation guidelines;
  • Support multiple workflows, clients, and markets as needed.

To succeed in this role, you will need to possess:

  • Fluent German language skills (C2 level);
  • Fluent English language skills (B2 level);
  • EU citizenship or Maltese Residency Card;
  • 0-1 year experience in customer support;
  • Strong leadership, analytical, and communication skills;
  • Eagerness to learn and grow.

We offer a competitive salary of €25,000 - €30,000 per annum, depending on your level of experience. Additionally, you will benefit from a range of perks, including:

  • Competitive salary;
  • Performance bonuses;
  • Transportation provided;
  • Relocation support;
  • Career growth opportunities;
  • Hybrid work model.

If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    Are you ready to take your customer support skills to the next level?Cross Border Talents is seeking a highly motivated and experienced Customer Experience Specialist to join our team in Malta.About the Role:This exciting opportunity involves providing exceptional customer service via email and live chat, ensuring clear and timely communication. The ideal...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    Grow-Talent.com is working with a leading multinational technology business that is seeking a German-speaking customer service specialist for their office in Lisbon, Portugal.The ideal candidate would be responsible for providing exceptional customer support to clients who own a premium membership of a streaming platform.This role involves communicating with...


  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    Secure Online Communities as a Content ModeratorWe are looking for a skilled Content Moderator to join our team in Southern Europe. As a German native speaker based in Austria, you will play a vital role in maintaining a safe and enjoyable online experience for users worldwide.Our global leader in customer experience management offers a unique opportunity to...


  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    German Digital Marketing OpportunityWe are seeking a skilled Digital Marketing Specialist to drive sales growth and optimize online advertising campaigns for German companies.About the RoleIn this exciting position, you will collaborate closely with clients to enhance their digital marketing efforts, achieve sales targets, and expand our client base across...


  • Wien, Wien, Österreich N-able Vollzeit

    Sales Growth Specialist - German SpeakingAre you a sales professional looking for a new challenge? Do you have experience in developing and managing the growth of assigned accounts?About N-ableN-able is a global software company that helps businesses grow by providing them with innovative solutions. We're not just another software company, we're a team of...


  • Wien, Wien, Österreich Patrique Mercier Recruitment Nordic Vollzeit

    Company OverviewPatrique Mercier Recruitment Nordic is a reputable recruitment agency dedicated to connecting talented individuals with exciting opportunities.We are currently seeking a highly skilled German Support Specialist to join our team in Greece.


  • Wien, Wien, Österreich Eco Plus Solutions AB Vollzeit

    Eco Plus Solutions AB is seeking a highly skilled Digital Marketing Specialist to join our team in Barcelona. As a native German speaker with strong communication skills in both German and English, you will be the primary point of contact for our German-speaking clients.This role involves delivering exceptional customer support, providing strategic marketing...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    Customer Support Role in LisbonGrow-Talent is working with a multinational technology company to find a German-speaking customer support agent for their office in Lisbon. The successful candidate will work with customers who have premium memberships on a popular streaming platform.About the JobThis is a full-time position with regular working hours and...


  • Wien, Wien, Österreich Evolution Vollzeit

    Game Presenter OpportunityWe are seeking a skilled Game Presenter to host games for Austrian players from our high-tech broadcasting studio in Malta.Key Responsibilities:Host games for Austrian playersDevelop strong communication skills to engage with playersWork collaboratively with the team to ensure a smooth gaming experienceRequirements:Fluency in...


  • Wien, Wien, Österreich A1 Digital International GmbH Vollzeit

    Job Description:We are seeking a highly skilled Digital Transformation Specialist to join our team at A1 Digital International GmbH. In this role, you will be responsible for providing exceptional customer support and training to our teams in the areas of IoT, cloud, and security.About the Company:A1 Digital makes digitalization happen by offering scalable...


  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    Embark on a Career as a Digital Content Review SpecialistA dynamic global leader in customer experience management seeks highly skilled content reviewers to ensure safe and enjoyable online experiences for users worldwide.As a Digital Content Review Specialist, you will play a critical role in maintaining platform integrity by reviewing and moderating...


  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    Unique Opportunity for Native German SpeakersWe are a global leader in customer experience management seeking Content Moderators to ensure safe and enjoyable online experiences for users worldwide. As a Content Review Specialist, you will play a crucial role in creating a secure online community by reviewing and moderating user-generated content.The ideal...


  • Wien, Wien, Österreich Cross Border Talents Vollzeit

    We are hiring for our client in Germany: Job Location: Osnabrück, Germany We seek a skilled German-speaking HR Payroll Specialist (m/f/d) to join our team. In this role, you will efficiently manage payroll processes, ensuring accuracy and compliance with all legal requirements and company policies. This position can be tailored to your needs, offering...


  • Wien, Wien, Österreich Entain Vollzeit

    Job Description:As a key member of our Customer Protection International team, you will play a crucial role in conducting detailed investigations of international customers to detect potential vulnerable gamblers. Your close collaboration with our AML team will ensure that our customers are protected from gambling harm.Main Responsibilities:• Perform...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    We are working with a leading Outsourcing/BPO company that is looking for a German-speaking Business Development Specialist for their Valencia office.The position offers an excellent remuneration package based on experience, skills and performance, including a full-time contract, Monday to Friday, 9AM - 6PM, and a great office location in Valencia.This is a...


  • Wien, Wien, Österreich SAP Vollzeit

    About the RoleSAP is seeking a highly skilled Database Support Specialist to join our team. As a Support Associate, you will work in a technically challenging and rewarding environment, supporting our customers across a variety of mediums. This role would suit candidates with a diverse and varied skillset.Key ResponsibilitiesProvide professional and...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    About the RoleGrow-Talent is seeking a German-speaking Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences with a premium streaming service.Job DescriptionWe are looking for an individual who is fluent in German and has excellent...


  • Wien, Wien, Österreich Grow-Talent Vollzeit

    Grow-Talent.com is partnering with a leading multinational technology company to find a German-speaking Global Customer Service Specialist for their office in Lisbon. This position offers the opportunity to support customers who own a premium membership of a streaming platform.This role involves communicating with customers via various channels, ensuring...


  • Wien, Wien, Österreich Language Bear Vollzeit

    Remote German Content Creation OpportunityWe are Language Bear, an international content creation company with a team of 1000+ native speakers working remotely in 60+ languages.​Our expert writers create engaging texts tailored to client needs, with extensive experience in various topics.We are looking to hire experienced writers, translators, or editors...


  • Wien, Wien, Österreich Language Bear Vollzeit

    At Language Bear, we are a team of 1000+ native speakers from diverse backgrounds working together to deliver engaging content to clients worldwide. Our expertise spans over 60 languages and various industries such as Travel & Leisure, Sports, Cosmetics, Fashion, Gambling & Casino, Auto, Retail, and more.We're seeking an experienced German language content...