Global Customer Service Specialist

vor 1 Woche


Wien, Wien, Österreich Grow-Talent Vollzeit

Grow-Talent.com is partnering with a leading multinational technology company to find a German-speaking Global Customer Service Specialist for their office in Lisbon. This position offers the opportunity to support customers who own a premium membership of a streaming platform.

This role involves communicating with customers via various channels, ensuring customer satisfaction, and providing professional customer support.

The successful candidate will handle customer complaints, provide solutions, and collaborate with other specialists to solve or properly close help tickets.

To excel in this position, one must possess excellent communication skills, be resourceful and stress resilient, and have the ability to meet tight deadlines with minimal supervision.

The benefits package includes an excellent remuneration package based on experience, skills, and performance, meal allowance, transportation allowance, private health insurance, yearly performance bonus, relocation allowance, and assistance in finding accommodation.

In addition to these benefits, the employee will receive guidance and tools to reach their full potential, work in a dynamic and creative team with a positive and friendly atmosphere, and enjoy shifts on weekly rotation with colleagues covering line opening hours from Monday to Sunday, 07 AM - 11 PM.



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