Global Business Development Manager for Custom Products

vor 2 Monaten


Wien, Wien, Österreich Danaher Corporation Vollzeit

Job Summary: The Senior Services Manager - Cell Culture Business will provide scientific, strategic, and business support to upstream customers for cell line and cell culture media development services.

Key Responsibilities:

  • Deliver world-class customer service for custom products.
  • Support the creation of custom product specifications.
  • Manage custom media and sera projects from inception to completion.
  • Coordinate internal resources to meet customer needs and expectations.
  • Facilitate custom product specification approvals and revisions.
  • Ensure timely delivery of customer approvals to internal parties.
  • Provide support to customers and sales representatives through effective communication.
  • Represent the Customer Support Team in customer product failure investigations.
  • Present Contract Review and Change Notification Standard Operating Procedures.
  • Review incoming customer serum specifications and deliver differences to the serum product manager.
  • Log and provide approved specifications for custom products.
  • Contribute to continuous improvement projects and maintain department standard work files.

Requirements:

  • Bachelor's degree in business or science or minimum 3 years industry experience.
  • Fluent in English.
  • Excellent written and verbal communication skills.
  • Able to work as a self-starter, energize teams, deliver results, and multi-task efficiently.

About Cytiva: Cytiva is a global company with associates across 40+ countries. We strive to provide enriching careers and promote diversity in the workforce.



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