Technical Customer Success Expert – Digital Engagement

vor 3 Wochen


Wien, Wien, Österreich A1 Telekom Austria Vollzeit

Key Responsibilities:


  • Collaborate with customers to understand their business needs and provide tailored solutions.
  • Identify opportunities to enhance customer value and develop strategic plans to achieve goals.
  • Provide proactive support and address customer concerns in a timely manner.
  • Work closely with technical teams to resolve complex issues and ensure seamless integration.
  • Develop and deliver training programs to enhance customer service skills and knowledge.

Requirements:


  • Excellent customer service and problem-solving skills.
  • Strong communication and project management skills.
  • Basic networking and SASE knowledge.
  • Fluent German language skills.
  • Strong time management and organizational skills.
  • Passion for delivering exceptional customer experiences.

About A1 Telekom Austria:

A1 Telekom Austria is a leading digitalization partner for medium-sized businesses. We offer scalable services and innovative solutions in IoT, cloud, and security. Our experts work with the latest technologies to drive digital transformation.



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