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Technical Customer Success Expert – Digital Engagement
vor 2 Monaten
Key Responsibilities:
- Collaborate with customers to understand their business needs and provide tailored solutions.
- Identify opportunities to enhance customer value and develop strategic plans to achieve goals.
- Provide proactive support and address customer concerns in a timely manner.
- Work closely with technical teams to resolve complex issues and ensure seamless integration.
- Develop and deliver training programs to enhance customer service skills and knowledge.
Requirements:
- Excellent customer service and problem-solving skills.
- Strong communication and project management skills.
- Basic networking and SASE knowledge.
- Fluent German language skills.
- Strong time management and organizational skills.
- Passion for delivering exceptional customer experiences.
About A1 Telekom Austria:
A1 Telekom Austria is a leading digitalization partner for medium-sized businesses. We offer scalable services and innovative solutions in IoT, cloud, and security. Our experts work with the latest technologies to drive digital transformation.
