Transition Specialist

vor 3 Wochen

Wien, Wien, Österreich Dedalus Vollzeit
About the Role

We are seeking a highly skilled Transition Engineer to join our team in Vienna. As a key member of our Transition & Launch team, you will play a critical role in ensuring the successful introduction of our Diagnostic Imaging portfolio to the market.

Key Responsibilities
  • Backup a product from development to the introduction phase
  • Manage changes in a controlled manner from product design to introduction into the field
  • Act as a communication channel between development and regional key stakeholders
  • Be part of strategical decisions when it comes to new products and functionality which have an impact on live customer sites
  • Cross-integration and validation of our products
  • Management of pilot and demo sites (field testing)
  • Understand customers' needs, derive requirements
  • Acting as a service companion in the first real life installations for regional key stakeholders; Leading the product to production
  • Establish and maintain communication channels for the regions after the last phase of product introduction
  • Transfer knowledge throughout the organization
  • Documentation from a service perspective
  • Technical workshops and trainings for regional key stakeholders (internal and external to the company)
  • Provide feedback on your project activities to accountable parties
Requirements
  • A master's, bachelor's or equivalent degree with a strong academic performance
  • Previous Service Transition and Service Design knowledge of importance, but not mandatory
  • Knowledge of healthcare and medical imaging and communication standards like HL7, DICOM etc
  • Knowledge of workflow within a hospital/clinical environment or experience within the healthcare sector is a plus
  • PACS / RIS System experience is a plus
  • Strong interpersonal skills and customer service focus
  • Excellent training and presentation abilities
  • Fluency in English (verbal and written)
  • Good understanding of and practice with virtualization solutions
  • Good understanding of (Linux) operating systems and computer networks
  • Knowledge about containerization of applications and orchestration is an asset
  • Track record in leading complex projects in a software or high-tech field, with proven experience utilizing various project management methodologies
  • Requirements engineering preferred, but not mandatory
  • Understanding of software development processes
  • Experience with regulations applicable to medical devices preferred, but not mandatory
  • Product- or Program Management experience preferred, but not mandatory
  • Positive attitude, proactive, self-starter, both action and results oriented
  • Well-developed analytical, diagnostic and problem resolution skills
  • A strong team player, maintaining a high level of quality in a challenging environment
  • Continuous learning orientation; keeping aware of new and emerging technologies
  • Technical aptitude mixed with a solid clinical hospital background preferred
  • Willingness to travel and work out of hours if required.
  • Strong communication skills, troubleshooting skills and able to self-direct
What We Offer
  • All the advantages of an established, international company
  • You are part of a first-class, creative and innovative team
  • Company cell phone with dual sim (Android or iOS) also for private use
  • Complete hardware and software equipment for comfortable working in your home office
  • You have creative leeway and a high degree of influence on your work
  • Flexible working hours and the possibility of working from home
  • The option to attend conferences, training and technology certifications
  • You can actively shape the visions and goals of the product

The minimum salary for this position is € 50.000,-- gross per year (38.5 working hours), an overpayment plus bonus arrangement depending on qualification/experience is self-evident for us.

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