Supply Chain Risk Management Specialist

vor 4 Wochen

Wien, Wien, Österreich Prewave GmbH Vollzeit
About Prewave GmbH

We are a leading provider of innovative AI solutions for supply chain risk management. Our mission is to make a positive impact on the world by helping businesses identify and predict global supply chain risks.

Our team is dedicated to fostering a sustainable, transparent, and resilient supply chain for all. We utilize AI technologies to identify and predict risks, ensuring our clients can understand, analyze, and anticipate any potential issues.

We are proud to be one of the top 10 startups in Austria in 2022 by LinkedIn, the best idea spot in 2023, and #7 in best startups list in Austria in 2024 by Trend Magazine.

Your Role

We are seeking an experienced Implementation Manager (f/m/d) to support the onboarding and successful rollout of our supply chain risk management solutions for customers. Your main responsibilities will include:

  • Overseeing the implementation and onboarding of supply chain risk management solutions, ensuring a successful rollout for customers
  • Monitoring and ensuring data quality and resolving discrepancies as they arise
  • Keeping track of onboarding status and implementation requirements, and communicating results to stakeholders
  • Collaborating closely with Customer Success to ensure customer happiness and rapid onboarding timelines
  • Continuously improving the implementation process, ensuring customer satisfaction and a smooth handover to the Customer Success team post-implementation
Your Profile

To be successful in this role, you will need:

  • Very good Excel skills, tech-savviness, and ability to work with various technologies and online platforms
  • Highly reliable, detail-oriented, and able to adapt to diverse work environments
  • Familiarity or willingness to work in a high-paced start-up environment
  • Fluent English and German skills, both written and spoken
  • A valid work permit for Austria

Bonus points for:

  • Experience in a customer-facing role (e.g. customer success, onboarding or project management) or with SaaS & digital solutions
  • Completed higher education (HAK, HTL, Bachelor's Degree or equivalent)
  • Previous experience in technical industry, procurement industry, or supply chain environment
  • Previous experience or exposure with EUDR or similar deforestation regulations
What We Offer

We offer a competitive compensation package, inclusive and supportive work environment, and opportunities for professional growth and development. Our benefits include:

  • Competitive Compensation and Benefits: We recognize and reward talent. You'll receive a competitive compensation package of minimum EUR 2,396 gross monthly tailored to your qualifications, experience, and the role.
  • Inclusive and Supportive Work Environment: Join a dynamic team in a welcoming and inclusive atmosphere. We celebrate diversity and are committed to fostering a workplace where all backgrounds, identities, and experiences are valued.
  • Work-Life Balance: Your well-being matters. Enjoy flexible working hours and options for working from home to promote a healthy balance between your professional and personal life.

What our employees love:

  • Celebrate Your Birthday: Enjoy an extra vacation day to make your birthday special.
  • Office Snacks and Fruits: Stay energized with a variety of snacks and fresh fruits available in the office.
  • Engaging Team Events: Join us for cheese tastings, Ping-pong tournaments, company dinners, seasonal celebrations, and more to foster a vibrant team spirit.
  • Health and Wellness Initiatives: Participate in team sports through our partnership with Eversports, support your mental well-being with guidance from our workplace psychologist, and benefit from health initiatives such as shiatsu sessions, vaccinations, and regular health check-ups to prioritize your physical and mental well-being.
  • Your device of choice: whether it's Windows, MacOS, or Linux, we'll let you choose your preferred operating system.
  • Training and Development: We believe in investing in our employee's growth. Besides company-wide German- and soft skills training, each team member is encouraged to discuss their professional development ideas with their manager.

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