Process and System Expert

vor 4 Wochen

Elsbethen, Salzburg, Österreich Red Bull Vollzeit
Job Title: Process and System Expert

We are seeking a highly skilled Process and System Expert to join our team. As a key member of our Global Procurement Team, you will be responsible for supporting our business colleagues in the procurement process, particularly with SAP Ariba and Icertis.

Your primary focus will be on providing expert support for our procurement system solutions, ensuring seamless integration and efficient processing of transactions. You will work closely with our Operations business departments to ensure proactive support for requests and incidents, proper technical documentation, and coordination for small-sized projects and system enhancements.

Key Responsibilities:

  • Support the Global Procurement Team and other stakeholders in Operations with their system solutions, particularly SAP Ariba and Icertis.
  • Process tickets (1st and 2nd level support) and follow-up on resolution status with system key users.
  • Fix defects, fulfill requests, find solutions, and eliminate errors by finding solutions.
  • Document technical solutions to prevent recurring incidents.
  • Collaborate with operational teams, data owners, process owners, and Key Users to ensure all relevant stakeholders are up-to-date on functionalities, processes, and documentation.
  • Support the departments with system upgrade tests, testing of new developments, and roll-outs to our Subsidiaries.
  • Enrich user documentation with relevant technical details and create technical system documentation to help users and support system trainings.

Requirements:

  • 3+ years of experience in the SAP Supply chain area and Ariba.
  • Experience in SAP S/4 HANA and/or MDG-M beneficial.
  • Experience in business application support is beneficial.
  • Fluent command (3+ years) of Excel and SAP ERP (SD/MM).
  • Familiarity with industry standards and best practices in data governance.
  • Motivation to work in a team environment with the ability to communicate effectively with the team and stakeholders.
  • Solution-focused mindset and strong problem-solving thinking to develop innovative and sustainable solutions.
  • Fluent in English, German skills beneficial.

We offer a competitive compensation package, including a minimum salary of EUR 2,605 gross per month, and a dynamic work environment that values diversity and supports people in developing their potential and strengths. If you are passionate about working in a team environment and have a strong background in SAP Ariba and Icertis, we encourage you to apply for this exciting opportunity.

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