Client Services Officer
vor 2 Monaten
Aged & Disability Support (Community Services & Development)
Full time
Join Our Award-Winning Team at Concept Care Disability Solutions
Location: Gregory Hills, Sydney, NSW
Unlock your next career opportunity in our expanding company
We're seeking a compassionate, dynamic individual ready to make a difference as our next Client Services Officer.
If you're a driven problem solver, who excels not only in finding solutions but also in ensuring exceptional customer service, join us as we grow and innovate together.
About Concept Care:
At Concept Care, we are not just a disability service provider; we are pioneers of change, advocates of independence, and purveyors of exceptional care.
Recognised as a leading NDIS service provider, our mission is to empower our clients to lead the lives they dream of, while setting new standards in delivering personalised care.
Our Distinction:
Award-Winning: Celebrated as the "2024 AFR Best Place to Work" and "2023 Employer of Choice." Quality Assured: Proudly ISO 9001 Certified, ensuring excellence in everything we do.
The Role:
The Client Services Officer is an essential role where you'll be the backbone of support and efficiency for our operations.
This role offers opportunities for career development and growth, placing you at the heart of our mission to make a meaningful impact on our clients' lives.
Your day-to-day will involve:
Extensive collaboration with clients and stakeholders Participation in allied health meetings Updating care plans and managing calendars Building strong and trusting relationships with participants, their families, and external stakeholders Performing various administrative tasks Who We're Seeking:
Champions with a proactive attitude and a drive for excellence.
Someone who believes that average is not good enough and demonstrates the energy to achieve.
A results driven and solutions focused critical thinker.
Strong communicators who can build rapport and foster successful client outcomes.
Passionate problem solvers who work collaboratively and thrive in a fast-paced environment.
Why Choose Concept Care?
Career Growth: Forge your path to success with clear career progression.
Progress from being a Client Service Officer to becoming a Care Coordinator by showcasing your dedication and commitment to finding solutions to ensure exceptional outcomes for our clients.
Professional Development: Gain access to comprehensive training and resources to boost your skills.
Diversity & Inclusion:
At Concept Care, diversity is our strength.
We're committed to inclusive hiring practices, welcoming applicants from all walks of life to join our dynamic team.
Ready to Make a Difference?
If you're prepared to embark on this exciting journey and contribute to our vision, we would love to hear from you.
For more details or to request a position description, reach out to us at
Become a part of something truly special and contribute to shaping the future of care with Concept Care.
Apply today
Your application will include the following questions:
How many years' experience do you have as a client services officer?
Which of the following statements best describes your right to work in Australia?
Do you have experience in administration?
Do you have a current NDIS Worker Screening Check?
Do you have customer service experience?
Do you have a current Working With Children (WWC) Check?
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