Contact Centre Coordinator

vor 19 Stunden

Perth, Österreich Department Of Mines, Industry Regulation And Safety Wa Vollzeit

Permanent - Full Time
Cannington
:00 PM
(MIS24234)
Permanent Appointment Are you looking for an opportunity to combine your Customer Service and Leadership skills?
Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flexible working hours?
Then the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) is for you
We value diversity and appreciate every individual's perspective, bringing together a diverse and inclusive workforce to drive innovation and success.
Whether it is enabling the next big discovery in the mining sector, protecting workers' health and safety, transforming energy supply and emissions, or rolling out new technology to provide better customer service, DEMIRS is committed to delivering for the benefit of WA and future generations.
The role We're looking for passionate individuals with Contact Centre experience who excel in building relationships and delivering exceptional customer service.
If you thrive in a people-first environment and are dedicated to creating positive customer experiences, we want you on our team.
Your experience in leading front-line leaders to deliver excellent customer experiences and your ability to support a culture of continuous improvement will play a key part in your success in this role.
Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, capabilities, and pre-employment checks which will be assessed as part of the selection process.
To be eligible for appointment, applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application.
Further information Please contact Kate Allanby, Executive Director Service Delivery on or via .
How to apply We ask for you to provide:
A detailed resume outlining your key achievements, work history, education, and professional development. A covering letter of no more than two (2) pages, addressing the following points: Demonstrated commitment to the achievement of a customer-centric culture, ensuring the needs of the customers are met. Demonstrated experience in leading front-line leaders to deliver excellent customer experiences within a large, complex contact centre environment. Demonstrated capability in supporting a culture of continuous improvement. In the attached Applicant Information Pack, we offer further information on how to apply and the range of incentives offered to employees who work with DEMIRS.
If you have any questions about employment conditions or the application process, please contact Tyler Giddings, Recruitment Officer on or email .
To submit your application, click on the "Apply for Job" button at the bottom of this page.
You will be asked to complete several questions before attaching your resume and covering letter.
Supporting diversity and inclusion DEMIRS is committed to building and maintaining an inclusive and supportive workplace.
We welcome all to apply; however, preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, youth, and people of diverse sexualities.
This helps us ensure our workforce is diverse, effective, and forward-thinking, and is supported by the Equal Opportunity Act 1984 (WA).
We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia.
Reasonable adjustments will be provided during our recruitment processes and in the workplace so you can fully participate.
CLOSING DATE: 4.00 pm on Monday, 27 January 2025 (WST). Please ensure you allow yourself sufficient time to lodge your application online; as applications that are in progress or submitted after this time will not be accepted.
It is your responsibility to ensure your application is submitted on time.
We look forward to receiving your application and considering you for this exciting opportunity to join our team.
Attachments job description form.pdf Applicant Information Pack.pdf You can view and print these PDF attachments by downloading Adobe Reader.
#J-18808-Ljbffr

  • Contact Centre Coordinator

    vor 3 Stunden

    Perth, Österreich Department Vollzeit

    Permanent - Full Time Cannington 2025-01-27 4:00 PM (MIS24234) Permanent Appointment Are you looking for an opportunity to combine your Customer Service and Leadership skills?Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flexible working hours?Then the Department...

  • Contact Centre Manager | Perth, Au

    vor 1 Monat

    Perth, Österreich Suncorp Vollzeit

    Contact Centre ManagerJob No: 673621Adelaide, Hobart, Melbourne - Inner Suburbs & CBD, PerthPermanent Full TimeCall Centre, InsurancePay Band 6Permanent roleLead and develop the capability of others through effective coaching, mentoring, professional development and performance managementPromote high brand affinity through your knowledge and actions relating...

  • Project Coordinator

    vor 1 Monat

    Perth, Österreich Aboriginal Art Centre Hub Of Wa Vollzeit

    The Aboriginal Art Centre Hub of Western Australia (AACHWA) advocates on behalf of its member art centres located in regional and remote Western Australia.AACHWA delivers professional development programs for managers, boards, and artists; provides recruitment advice and services; and acts as an advocate to, and central point of contact for, Regional, State...

  • Business Improvement Coordinator

    vor 2 Monaten

    Perth, Österreich Edith Cowan University Employees, Location, Alumni Vollzeit

    Business Improvement Coordinator - ECU Staff OnlyGROWTH, ENGAGEMENT AND MARKETING COMMUNICATIONS CENTRE $92,087 TO $99,353 pa (HEW 6) JOONDALUP CAMPUS FULL-TIME, ONGOING OverviewThe Communications Centre sits within Growth Engagement and Marketing Directorate and is the University's central enquiries team that manages all phone and digital inbound and...

  • Maintenance Coordinator And Scheduler

    vor 3 Wochen

    Perth, Österreich Icon Cancer Centre Australia Vollzeit

    Operations Perth Contract or TempIcon Cancer Centre AustraliaAre you a proactive problem-solver with a knack for keeping things running smoothly?Join us as a Maintenance Coordinator & Scheduler and play a vital role in ensuring our healthcare facility operates seamlessly, offering an exceptional experience to patients and staff alike.About the RoleA new...

  • Maintenance Coordinator And Scheduler

    vor 19 Stunden

    Perth, Österreich Icon Cancer Centre Australia Vollzeit

    Operations Perth Contract or TempIcon Cancer Centre AustraliaAre you a proactive problem-solver with a knack for keeping things running smoothly?Join us as a Maintenance Coordinator & Scheduler and play a vital role in ensuring our healthcare facility operates seamlessly, offering an exceptional experience to patients and staff alike.About the RoleA new...

  • Maintenance Coordinator And Scheduler

    vor 4 Wochen

    Perth, Österreich Icon Cancer Centre Australia Vollzeit

    Operations Perth Contract or TempIcon Cancer Centre Australia Are you a proactive problem-solver with a knack for keeping things running smoothly?Join us as a Maintenance Coordinator & Scheduler and play a vital role in ensuring our healthcare facility operates seamlessly, offering an exceptional experience to patients and staff alike.About the RoleA new...

  • Maintenance Coordinator And Scheduler

    vor 19 Stunden

    Perth, Österreich Icon Cancer Centre Australia Vollzeit

    Operations Perth Contract or TempIcon Cancer Centre Australia Are you a proactive problem-solver with a knack for keeping things running smoothly?Join us as a Maintenance Coordinator & Scheduler and play a vital role in ensuring our healthcare facility operates seamlessly, offering an exceptional experience to patients and staff alike.About the RoleA new...

  • Business Improvement Coordinator

    vor 2 Monaten

    Perth, Österreich Edith Cowan University Vollzeit

    Business Improvement Coordinator - ECU Staff OnlyGROWTH, ENGAGEMENT AND MARKETINGCOMMUNICATIONS CENTRE$92,087 TO $99,353 pa (HEW 6)JOONDALUP CAMPUSFULL-TIME, ONGOING OverviewThe Communications Centre sits within Growth Engagement and Marketing Directorate and is the University's central enquiries team that manages all phone and digital inbound and outbound...

  • Fifo Scheduling Coordinator

    vor 1 Monat

    Perth, Österreich Wilson Group Vollzeit

    FIFO SCHEDULING COORDINATOR - WILSON SECURITYABOUT WILSON SECURITY:Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise, and a strong local and national structure. We are committed to becoming Australasia's...

  • Fifo Scheduling Coordinator

    vor 2 Monaten

    Perth, Österreich Wilson Group Vollzeit

    FIFO SCHEDULING COORDINATOR - WILSON SECURITY ABOUT WILSON SECURITY: Wilson Security is the leading provider in the provision of security services across Australia and New Zealand.Our services are supported by a highly experienced management team, industry-leading expertise, and a strong local and national structure.We are committed to becoming Australasia's...

  • Senior Coordinator Naala Djookan Healing Centre

    vor 4 Wochen

    Perth, Österreich The City Of Stirling Vollzeit

    Community Development | Perth Metropolitan Closing date: 06/01/2025 About Us Community Development Directorate The City's Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 243,000 residents and visitors.The Directorate works to develop safe and vibrant places and...

  • Call Centre Manager | Outbound

    vor 2 Monaten

    Perth, Österreich Pioneer Credit Vollzeit

    Full Time Lead from the front in this exciting and dynamic environment, where no two days are the same!You will be responsible for driving higher performing teams across two contact centres in Perth and Manila!Pioneer is an Australian-based business founded in good, and for more than 20 years, we've made it our mission to put an end to debt stress.We're...

  • Call Centre Manager | Outbound

    vor 2 Monaten

    Perth, Österreich Pioneer Credit Limited Vollzeit

    Full Time Lead from the front in this exciting and dynamic environment, where no two days are the same!You will be responsible for driving higher performing teams across two contact centres in Perth and Manila!Pioneer is an Australian-based business founded in good, and for more than 20 years, we've made it our mission to put an end to debt stress.We're...

  • Centre Manager

    vor 1 Monat

    Perth, Österreich At Vollzeit

    Add expected salary to your profile for insightsOur client is a full-service Commercial Property Agency known for its excellence in the retail property market.They are currently seeking an experienced Centre Manager to oversee a busy shopping centre in Perth's northern suburbs.In this role, you will be responsible for maximising the financial performance of...

  • Allocations Coordinator

    vor 2 Monaten

    Perth, Österreich Aged Care Resumes Vollzeit

    Connect Staffing Group is one of the leading staffing agencies in Australia. We work with clients within healthcare, aged care, hospitality and FIFO sectors. Our mission is to eliminate unfulfilling work to help every person and organisation reach their full potential. We envision a world where no one has to choose between flexibility and stability in the...

  • Wilson Group | Fifo Scheduling Coordinator | Perth

    vor 1 Monat

    Perth, Österreich Tideri Jobbörse Vollzeit

    FIFO SCHEDULING COORDINATOR - WILSON SECURITY ABOUT WILSON SECURITY: Wilson Security is the leading provider in the provision of security services across Australia and New Zealand.Our services are supported by a highly experienced management team, industry-leading expertise, and a strong local and national structure.We are committed to becoming Australasia's...

  • Allocations Coordinator

    vor 2 Monaten

    Perth, Österreich Aged Care Resumes Vollzeit

    Connect Staffing Group is one of the leading staffing agencies in Australia.We work with clients within healthcare, aged care, hospitality and FIFO sectors.Our mission is to eliminate unfulfilling work to help every person and organisation reach their full potential.We envision a world where no one has to choose between flexibility and stability in the...

  • Allocations Coordinator

    vor 2 Monaten

    Perth, Österreich Aged Care Resumes Vollzeit

    Connect Staffing Group is one of the leading staffing agencies in Australia.We work with clients within healthcare, aged care, hospitality and FIFO sectors.Our mission is to eliminate unfulfilling work to help every person and organisation reach their full potential.We envision a world where no one has to choose between flexibility and stability in the...

  • Client Contact Centre Operator

    vor 2 Wochen

    Perth, Österreich Vetpartners Australia And New Zealand Vollzeit

    Based in Osborne Park, we are an iconic brand in Australia and New Zealand for Pet Health and Wellness.We are seeking candidates to assist the current team in a growth phase for an initial period of 3 months.What's on offer:Initial paid period of training – and ongoing training and developmentOsborne Park locationFree on-site parkingRelaxed and friendly...