At | Director Of Operations, It | Sydney
vor 1 Monat
Full time
Director of Operations, IT
Sydney Campus
Full-time, Ongoing opportunity
Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.
About the office The Information Technology Office is at the forefront of the University's success, driving cutting-edge technology solutions that empower Learning & Teaching, Research, and Administration across the institution.
Our Information Technology Office is committed to an ambitious digital transformation journey, whilst fostering a culture of innovation and engagement across the University.
We serve as trusted advisors, proactively identifying and prioritising continuous improvement initiatives and delivering impactful digital technology changes.
Our goal is to ensure a resilient and forward-thinking IT environment that consistently meets the evolving needs of our community.
About the role The Director of Operations is responsible for leading the digital excellence, service delivery, and operations, and ensuring excellent customer service.
This role is crucial in improving the university's digital platforms, technological infrastructure and delivering high-quality IT services to support the university's mission and objectives.
Key Responsibilities Leading a team of business partners to maintain and improve enterprise platforms.
Driving UX / UI improvements across customer platforms.
Design and deliver platform improvements focusing on a customer centric lens.
Contribute to the digital strategy and transformation plan.
Responsible for the oversight of service delivery, ensuring reliability, security, and scalability to meet university needs.
Lead the service delivery team to ensure efficient, high-quality IT services and improve customer satisfaction through best practices.
Develop and implement strategies for outstanding customer service, resolving issues promptly and effectively.
Identify and mitigate IT risks, ensuring regulatory compliance.
Establish relevant KPIs to track IT performance, providing regular reports to senior leadership.
Contribute to the strategic and operational governance of the IT department as a member of the senior IT leadership team.
Qualifications, skills & experience Postgraduate qualifications in information technology, Computer Science, or related field.
Hands-on experience with delivering digital platform improvements.
Industry qualification and/or extensive relevant experience in either Experience Design, UX, Information Technology, or Business Administration.
10+ years' experience delivering technology services in complex, high availability technology environments that deliver critical digital services.
Proven expertise in the management of significant human and material resources.
Expert ability in applying service and digital design methodologies such as UX, UI, Service Delivery with a customer experience focus to solve complex business problems aligned to the priority areas as defined by our strategic, operational and stakeholder needs.
Jira Service Management experience or ability to demonstrate experience with similar technology.
Proven experience in managing large-scale IT projects and change management initiatives.
Strong understanding of IT demand management and strategic planning.
Demonstrated leadership and team management skills.
How to apply Please apply online with a resume and cover letter outlining your suitability for the role.
To expedite the process, we will begin shortlisting and conducting interviews prior to the close of the advertisement.
We encourage applicants to apply as soon as possible.
Applications closing date: 29 November 2024
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
#J-18808-Ljbffr
-
Director Of Operations, It
vor 1 Monat
Sydney, Österreich At VollzeitFull timeDirector of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunityFriendly and collaborative environmentCompetitive salary + 14.25% superannuationAbout the universityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to...
-
Director Of Operations, It
vor 2 Monaten
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDirector of Operations, IT Sydney Campus Full-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over...
-
Director Of Operations, It
vor 2 Monaten
Sydney, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitDirector of Operations, ITSydney CampusFull-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over...
-
Director Of Operations, It
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitFull time Director of Operations, ITSydney CampusFull-time, Ongoing opportunity Rewarding opportunity Friendly and collaborative environment Competitive salary + 14.25% superannuation About the university The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to...
-
At | Executive Director | Sydney
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitExecutive Director – Pathway to CEO | SydneyProject Management ConsultancyAn exciting leadership opportunity has arisen with a well-established Project Management Consultancy based in Sydney.With over 20 years of market presence, this consultancy is known for its longstanding relationships across key sectors such as health, education, transport, and...
-
Associate Director Of Global Markets Sales
vor 4 Wochen
Sydney, Österreich At VollzeitAssociate Director of Global Markets Sales - Treasury, Bank of China SydneyAs the business continues to expand, an exciting new opportunity has become available with Bank of China Sydney Branch.We are looking for a talented and experienced Associate Director of Global Markets Sales, with in-depth knowledge of FX and Interest Rates Derivatives and sales...
-
Associate Director Of Global Markets Sales
vor 1 Monat
Sydney, Österreich At VollzeitAssociate Director of Global Markets Sales - Treasury, Bank of China SydneyAs the business continues to expand, an exciting new opportunity has become available with Bank of China Sydney Branch.We are looking for a talented and experienced Associate Director of Global Markets Sales, with in-depth knowledge of FX and Interest Rates Derivatives and sales...
-
Executive Director
vor 1 Monat
Sydney, Österreich At VollzeitExecutive Director – Pathway to CEO | Sydney Project Management ConsultancyAn exciting leadership opportunity has arisen with a well-established Project Management Consultancy based in Sydney.With over 20 years of market presence, this consultancy is known for its longstanding relationships across key sectors such as health, education, transport, and...
-
Director, It Operations
vor 2 Wochen
Sydney, Österreich Troocoo VollzeitDirector, IT Operations & InfrastructureManagement (Information & Communication Technology)Full timeAbout the Role:Our client is looking for a strategic and hands-on Director of IT, Operations & Infrastructure to lead their IT operations and infrastructure functions. This role is responsible for ensuring the stability, security, and scalability of our IT...
-
Head Of Operations/ Stewarding
vor 1 Monat
Sydney, Österreich At VollzeitJob Title: Chief of Operations for StewardingLocation: QT SydneyAbout EVT When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.At EVT, we...
-
At | Head Of Operations/ Stewarding | Sydney
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitJob Title: Chief of Operations for StewardingLocation: QT Sydney About EVT When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.At EVT, we...
-
Director Technology Operations
vor 3 Wochen
Sydney, Österreich Nsw Department Of Customer Service VollzeitNSW Telco Authority - Director Technology OperationsAre you ready to ensure seamless operations for mission-critical services?Ongoing opportunity based in Sydney or Gosford with some travel across the state required. Flexible working arrangements are available to all staff in the Telco Authority.Total Remuneration Package from $225k including superannuation...
-
Kinetic It | Director Of M&A
vor 1 Monat
Sydney, Österreich Kinetic IT VollzeitDirector of M&A (Mergers and Acquisitions) We are currently seeking to appoint a Director of M&A (Mergers and Acquisitions), as a key role within our Corporate Performance unit at Kinetic IT.This area of the business connects the board, strategy, business planning, and organisational performance, enabling a dynamic and efficient corporate environment.ABOUT...
-
Director Technology Operations
vor 3 Wochen
Sydney, Österreich Nsw Department Of Customer Service VollzeitNSW Telco Authority - Director Technology Operations Are you ready to ensure seamless operations for mission-critical services?Ongoing opportunity based in Sydney or Gosford with some travel across the state required.Flexible working arrangements are available to all staff in the Telco Authority.Total Remuneration Package from $225k including superannuation...
-
At | Director Of Finance | Sydney
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitFull time We are looking for a Director of Finance with public markets/investor relations experience to join our team.The successful candidate will be highly motivated, welcome responsibility, enjoys detailed analysis, takes initiative and is meticulous with attention to detail.Your responsibilities will be broad and entrepreneurial covering all aspects of...
-
Sydney, Österreich Tideri Jobbörse VollzeitWe are seeking to appoint an Academic Director Sydney Cytometry Located in Camperdown 5-year fixed term position About the opportunity Underpinning this bold research strategy is our commitment to research infrastructure via our operation of a world-class enterprise of core research facilities.These research facilities provide the link between excellence...
-
Director Of Finance
vor 1 Monat
Sydney, Österreich At VollzeitFull timeWe are looking for a Director of Finance with public markets/investor relations experience to join our team.The successful candidate will be highly motivated, welcome responsibility, enjoys detailed analysis, takes initiative and is meticulous with attention to detail.Your responsibilities will be broad and entrepreneurial covering all aspects of...
-
Executive Director
vor 1 Monat
Sydney, Österreich At VollzeitExecutive Director – Pathway to CEO | SydneyProject Management ConsultancyAn exciting leadership opportunity has arisen with a well-established Project Management Consultancy based in Sydney. With over 20 years of market presence, this consultancy is known for its longstanding relationships across key sectors such as health, education, transport, and...
-
Head Of Operations/ Stewarding
vor 1 Monat
Sydney, Österreich At VollzeitJob Title: Chief of Operations for StewardingLocation: QT SydneyAbout EVTWhen you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we...
-
Operations Director
vor 1 Monat
Sydney, Österreich Nes Fircroft VollzeitManagement - Agency (Human Resources & Recruitment)Lead the Charge with NES Fircroft!Are you a seasoned leader ready to drive growth and innovation in contract recruitment? NES Fircroft is on the lookout for an Operations Director to lead our operations across Sydney and Port Moresby in the dynamic Engineering & Energy sectors.In this key role, you'll be...
