Community Aged Care Manager Chsp Programme
vor 1 Monat
Community Aged Care Manager CHSP ProgrammeAbout First Peoples' Health and WellbeingFirst Peoples' Health and Wellbeing (FPHW) is a dynamic Aboriginal Community Controlled Health Service aiming to improve access to affordable primary health care in urban Melbourne.
FPHW has two clinics, one based in Thomastown and the other based in Frankston.
Both clinics offer fully bulk billed primary healthcare that is culturally safe and trauma-informed for the Aboriginal and Torres Strait Islander community and their families.
From November 2024, First Peoples' Health and Wellbeing will commence services under the Commonwealth Home Support Programme (CHSP) to assist eligible Aboriginal and/or Torres Strait Islander peoples to remain living at home and in their community for longer.
The delivery of the services will be achieved through culturally safe, strength-based entry level home supports, tailored to individual needs in the areas of:
NursingPersonal CareSocial SupportMealsTransportHome MaintenanceHome ModificationsServices will be delivered by a multidisciplinary team of healthcare, social and allied health professionals, experienced in delivering strengths-based and trauma-informed programs and services.
Together they will ensure the service delivery aligns with the CHSP Program principles of choice, flexibility, consumer rights, and participation.
About the roleThe Community Aged Care Manager will act as the role model, point of contact, and be responsible for overseeing the establishment, management, and operations of the Commonwealth Home Support Programme.
You will ensure high standards of client care; appropriate risk management and documentation are upheld while maintaining strong community relationships.
This role requires a sound understanding of My Aged Care Australia, Commonwealth Home Support Programme (CHSP), and the Aged Quality and Safety Standards.
You will have knowledge regarding reporting through the My Aged Care portal and Data Exchange (DEX) for services being delivered.
With the support of the CEO, Director Clinical Operations (DCO), and Director Corporate Services (DCS), you will be responsible for the recruitment of the CHSP team as well as establishing and maintaining external stakeholder relationships.
This includes the day-to-day management of FPHW CHSP employees and continuous quality improvement and evaluation with external stakeholders.
This role reports to the DCO and will play a key role within the Senior Leadership Team.
Responsibilities Establish and operationalise the Commonwealth Home Support Programme (CHSP) using a strength-based approach that is community led.Lead accreditation requirements as per the Aged Care and Safety Commission standards to operate CHSP services.Act as the main point of contact for CHSP internally and externally.Develop and coordinate accessible referral pathways for eligible community members to obtain a Regional Assessment Service (RAS).Identify and recruit internal workforce and establish external stakeholder partnerships to support the services being delivered efficiently and effectively.Manage local partnerships in consultation with the SLT and represent the service at external meetings as required.Develop Memorandum of Understandings with relevant external stakeholders.Coordinate services being delivered by stakeholders to CHSP eligible clients.Coordinate reporting through the My Aged Care portal (DEX) according to the CHSP service agreement.Act as Aged Care point of contact for the Senior Leadership Team (SLT), attending regular meetings with SLT and briefing team members promptly on any urgent matters.Manage people employed within CHSP (including time sheets, leave requests, professional development, and performance reviews) in regular consultation with DCO.Coordinate and chair CHSP team meetings (monthly) and contribute to the Clinical Governance Committee and Quality Committee as required.Manage complaints/compliments/feedback and maintain all registers (risk, complaints, clinical incidents, etc.
).Manage security/incidents involving CHSP employees or clients, escalating these to SLT as required.Ensure documentation and data are confidentially maintained on the service's software systems.Responsible for the oversight of work health and safety and risk management as per requirements of Aged Care and Safety Commission Standards.Responsible for oversight of CHSP quality improvement activities.Work closely with the Director of Corporate Services to manage and monitor annual operational budgets.Drive the culture of the program to ensure a harmonious, trauma-informed, and culturally safe workplace for staff and clients in line with FPHW's values.About youYou will be a friendly, respectful person with strong organisational skills, ability to multi-task and prioritise.
You will be passionate about working in the Aboriginal health and aged care sector.
You will have a sound understanding of barriers identified entering the aged care system and be an advocate for First Nations people, to maximise independence at home and in the community by enhancing overall health, wellbeing, and quality of life.
Demonstrated experience in developing new services and leading multidisciplinary teams to get the best outcomes for clients.
You have demonstrated experience in building strong relationships and trust.
You will have a good understanding of the Aboriginal communities and First Peoples' Health and Wellbeing services.
Minimum Requirements Minimum two years' experience in a management role.Tertiary qualification in aged care, health, community, or education-related discipline.Ability to interact in a friendly and respectful way with clients and staff at all levels to achieve targets and expected outcomes.Well-developed interpersonal skills and demonstrated ability to work both independently and as a member of a team, creating positive client, family, carer, and staff relationships.Knowledge of and willingness to respond to the needs of clients with complex or special needs, managing feedback in a timely manner.Excellent administration skills including flexibility, organisational, and prioritisation.Substantial understanding of Aged Care Australia, Commonwealth Home Support Programme, and the Aged Quality and Safety Standards.Knowledge regarding reporting through the My Aged Care portal and Data Exchange (DEX).High level computer knowledge and skills.Demonstrated experience in developing services and leading multidisciplinary teams is highly regarded.Mandatory checks National police checkCurrent Victorian Driver's licenseCurrent Working with Children's CheckTwo current refereesAboriginal and or Torres Strait Islander peoples encouraged to apply Applications close 22nd November 2024.
Please apply by writing a comprehensive 2-page cover letter max about your ability and experiences working with Aboriginal and or Torres Strait Islander elderly in a management role supporting people to remain living at home and staying in their community longer. Position may be appointed to earlier if an outstanding candidate applies.
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