Senior Expert Process Management

**Overview of OMV**

At OMV we produce and market oil and gas, as well as chemical solutions in a responsible way and develop innovative solutions for a circular economy. With Group sale revenues of EUR 17 bn and a workforce of around 25,000 employees in 2020 (incl. Borealis), We are one of Austria’s largest listed industrial companies.

In Chemicals & Materials, OMV, together with its subsidiary Borealis, is one of the world’s leading providers of advanced and circular polyolefin solutions and a European market leader in base chemicals, fertilizers and the mechanical recycling of plastics. Sustainability is an integral part of OMV’s corporate strategy. We support the transition to a lower-carbon economy and has set measurable targets for reducing carbon intensity.

**Sustainability: Our approach**

Due to our international activities in Exploration & Production, Refining & Marketing and Chemicals & Materials we can provide interesting and diverse job opportunities with excellent scope for career development. You can learn more about the world of OMV below:
**Our business**

**Your role**:

- Establish and implement digitalization initiatives for the dedicated area to maximize the opportunities of digitalization, through evaluating business impact.
- Advise the Head of Customer Operations Excellence in the development and implementation of programs, which will enable the organization to deliver products and services that are customer and user centered and will either/both increase long term value of the customers and/or efficiency in the operations.
- Advise and lead the business through internal infrastructure/frameworks, policies, processes and systems that maximize the commercial and operational success.
- Advise and lead the research, identification, development and implementation of efficiency as well as growth opportunities.
- Provide consulting and coaching services for Customer Operations unit and actively support through the change and transformation
- Identify and guide the implementation of opportunities for the dedicated area for continuously gaining efficiencies trough process improvement, reduction of complexity, standardization and automation
- Advise and support to increase the OMV quality of customer services, systems capabilities and profitability
- Ensure appropriate overview and harmonized processes across Customer Operations, ensure the sharing of knowledge and best practices across the countries and business units
- Initiate and lead the projects as project manager (e.g implementation of new digital tools, system improvement, RPA, EI) and coordinate Customer Operations projects as demand manager

**Your profile**:

- Master degree and at least 9 years of experience in relevant roles
- Extensive experience in design, developing and implementing an operating roadmap (process and automation)
- Ability to analyse processes, develop and implement new ideas and solutions
- Excellent project management skills
Have a proactive approach and be an excellent team player
- Customer and partnership oriented
- Language skills: English and German; Romanian, Slovakian or Hungarian is a plus

**What to expect from OMV**:

- We believe that we can only evolve and thrive as a company with a highly diverse mix of employees and by ensuring a healthy work-life balance. We have a strong culture of collaboration where Team Spirit, Accountability, Passion, Pioneering Spirit and Performance are key.
- We will encourage you to take on new responsibilities, work across different functions, become involved in new projects, as well as completing international assignments. In return, we have excellent development programs that will help you achieve your career goals and reach your potential. If energy is your life, this is your future

**What OMV can offer you**:

- The opportunity to join an internationally renowned company in a fast moving business sector, providing excellent development opportunities
- We offer an attractive compensation package that matches your qualifications and professional experience. The minimum gross annual salary according to the collective agreement amounts to EUR 73976, all in. Depending on skills and specific experience, over-payment is possible. OMV also offers additional benefits and relocation packages for international moves.
- Place of work: Vienna, Austria

**Learn more about why OMV is a great place to work**:
**Do you want to be part of a diverse team?**

**Business Principles and Social Responsibility**

**A day in the fascinating world of OMV**

**Follow Us**:
**Your contact**: Luiza Condrat