Senior Customer Service Specialist
vor 1 Woche
Our client is an international business within the hospitality and accommodation sector. The Role Act as a key point of contact for B2B customers, providing experienced and proactive support Manage escalated enquiries and complex operational issues across billing, procurement, website updates, and systems Lead customer onboarding and guide new partners through set-up and transition processes Maintain CRM systems, supporting data quality, reporting, and process improvements Provide back‑up support to technical teams, including connectivity, system configuration, and project support Assist with compliance checks, brand or quality reviews, and special projects across the customer network Maintain accurate records, reporting, and customer documentation Collaborate with internal teams to ensure smooth operations and a high standard of service delivery $80,000 - $90,000 + super Your Profile 5+ years' experience in customer service, support, or call centre environments Experience in hotel, accommodation, or hospitality operations (essential) Confident handling complex, escalated complaints with sound judgement Experience leading or mentoring a small team, or acting as a senior go‑to person Ability to manage relationships with multiple stakeholders at a senior level Strong problem‑solving skills with the ability to take ownership of issues end‑to‑end Able to work autonomously and make informed decisions without constant supervision Advanced communication skills, especially when handling sensitive or high‑impact issues Proven ability to identify service gaps and suggest process improvements This is a permanent role due to start in early January 2026; candidates must hold PR or Australian citizenship Growing company with strong long‑term opportunities Hybrid working environment (mix of office and home) Fringe‑of‑CBD location with easy access to public transport Supportive, collaborative team culture Modern office space and welcoming work environment Inclusive company values with opportunities for learning & development Apply Today Please send your resume by clicking on the apply button. Reference Number: BS #J-18808-Ljbffr
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Senior Service Designer
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Designer role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to...
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich National Workforce VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered on of...
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Operator/Customer Service Officer
Vor 3 Tagen
City of Melbourne, Österreich Senior Leadership InfraBuild VollzeitSenior Leadership InfraBuild – Truganina VIC ARC (The Australian Reinforcing Company) is looking for a new team member to join our recently established Truganina branch as an Operator/Customer Service Officer where you will be attending to the needs of the branch, including dealing with customer enquiries, using manual machines to shape and cut reinforcing...
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich NW Professional Services VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered one of...
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Category Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitCategory Specialist – Professional Services Category Join to apply for the Category Specialist – Professional Services Category role at NSW Department of Customer Service . Pay Range Base pay: A$129,464.00/yr – A$142,665.00/yr. This role is classified at DCS Grade 9/10 with a base salary of $129,464 – $142,665 plus superannuation and leave loading....
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Senior Service Designer
vor 2 Wochen
Council of the City of Sydney, Österreich Nsw Department Of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role involves conducting research, collaborating with stakeholders, and developing strategies for service improvement. The ideal candidate will possess expertise in service design tools and excellent...
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Customer Service Specialist
vor 1 Woche
City of Launceston, Österreich Kinetic VollzeitCustomer Experience Specialist Customer Experience Specialist - Launceston Location: Launceston Company: Kinetic Employment Type: Full-time Join a team that moves people and enhances communities. Kinetic is Australia and New Zealand’s largest and most trusted bus operator. We’re looking for a Customer Experience Specialist to help us deliver exceptional...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich NW Professional Services- Professional VollzeitJob Summary Temp to Perm opportunity Western Suburbs Immediate start Location: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a...
