State Manager Home Assessing VIC/TAS

Join to apply for the State Manager Home Assessing VIC/TAS role at Auto & General Australia. Overview Lead and enable Home Building & Assessing Teams to deliver a competitive advantage to Auto & General through the ongoing development of a commercially sharp strategy and the consistent application of defined controls and operating rhythms. Responsibilities Direct responsibility for the On‑road Assessing Team and Desktop Assessing Team. Act as key department liaison for internal & external stakeholders. Work closely alongside the Commercial Manager to vet and procure selected supplier services with appropriate governance, compliance and contractual frameworks, attending interstate when required. Lead, drive, and develop capability team meetings with your Direct Report(s) and develop frameworks that will produce a highly engaged and technically strong, customer‑focused home and office‑based Desktop Home Assessing team. Coach, develop, mentor, and support your Direct Report(s) to ensure the entire team’s performance is in line and exceeds key performance indicators, service standards, internal processes, WH&S regulatory frameworks and compliance requirements. Act as the escalation point in complex negotiations and high‑profile disputes, working closely with the Claims Management Team. Implement and oversee WH&S regulatory frameworks to ensure risks are stringently managed. Monitor, manage, and audit tactical supplier performance to ensure agreed Procurement protocols are executed in accordance with contractual and best practice standards and generate the required cost and service delivery outcomes. Identify and report on key trends within the Home Assessing & Supply team, as well as external practices that could present risks or opportunities to Auto & General. Work collaboratively and effectively across the end‑to‑end Home value chain to ensure controls consistently deliver against overall business objectives. Lead the Home Assessing Team through Change Programs. Maintain strong knowledge of market developments in the Building Repair industry, regulatory requirements, company processes, systems, products and brands. Qualifications Extensive senior leadership experience through leading teams for a minimum of five years. Minimum five years’ experience and strong knowledge of the Home Assessing, Building Repair and Restoration environment and associated market practices and standards. Experience leading a team of professionals and operating effectively as part of a team with accountability for business results. Strong commercial acumen and proven capability in the development and execution of strategic programmes of work. Exceptional time management and organisational skills. Strong verbal communication skills, effective with both customers and industry professionals when negotiating best business outcomes. Strong, accurate written communication skills, including report writing. Benefits Be rewarded – high performance is recognised through bonuses and other perks. Options for leave – volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave. Grow with us – learning and professional development opportunities to suit everyone. Give back – our A&G Difference programme allows you to change community through volunteering, fundraising and donation opportunities. Take care of yourself – wellbeing support including a healthy mind and body hub, mental‑health support and fitness discounts. Celebrate the wins – on‑site events, family fun days and annual celebrations. Save money – discounts on insurance products and on purchases with partnered retailers and hospitality providers. Access to A&G’s employee reward and recognition platform powered by Rewards Gateway – personalised rewards, peer‑to‑peer recognition and exclusive discounts across more than 600 retailers. About A&G Auto & General (A&G) is the fastest‑growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products – Car, Motorcycle, Home, Contents, Pet and Travel – are delivered through our multi‑award‑winning brand Budget Direct and partnerships with leading brands such as ING, Qantas, Virgin Money and Coles Insurance. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. Seniority level Director Employment type Full‑time Job function Education and Training Industries Insurance #J-18808-Ljbffr