Nordic Campaign Manager DK Customer Success

Join Allente as our new Nordic Campaign Manager DK Allente is a Nordic entertainment company offering high quality satellite TV, streaming services, IPTV solutions, and fiber broadband to more than one million customers in Sweden, Norway, Denmark and Finland. Working for Allente means that you are joining a team that is devoted to providing the best TV services to its customers. Quality is our hallmark in all aspects, whether it's customer experience, available content, picture, and sound. We take our pride in delivering the best possible linear and streamed TV services via satellite (DTH) to the Nordics, as well as broadband TV in Sweden (IPTV). What you'll do: As a Nordic Campaign Manager, you will have a central role in strengthening and building a personalized and data-driven customer experience across countries in Allente, with main focus on Denmark. You will be essential in our work related to increasing the value of the customer base, improving the Customer Journey, and digitalizing customer communications across channels and touchpoints. You will be responsible for executing on roadmaps in addition to planning, implementation and evaluation of 1-1 communication activities over the customer life cycle in close collaboration with other teams like Marketing, Sales, Tech and Analytics. Key Responsibilities and duties: Define and implement communication activities and triggers using MessageGears and similar campaign tools Translate CX and CLM strategies into workable 1-1 communication plans and ensure optimal ROI from activities through testing and follow-up Set communication and business rules for 1-1 activities and campaigns together with stakeholders Collaborate with Marketing and Content teams to ensure customer relevance in communication activities are aligned with brand, marketing plans and message Analyze and evaluate 1-1 activities in all relevant channels in close cooperation with the Analytics department Develop action plans, tech and data requirements to optimize campaign management processes and execution Participate in CX , CLM and G2M projects Develop text/copy for selected 1-1 activities Develop and follow up legal obligations, routines, and processes related to CX and CLM processes and activities Follow up and cooperate with external partners and vendors to execute activities and roadmaps Who you are: Skilled with Marketing Automation tools (like for instance SQL, MessageGears, Adobe, Hubspot – you name it) Data driven mindset and experience working with data-driven campaigns and communications Customer-focused with an eye on the big picture Analytical with a strong business mindset Great at collaborating with different teams and personalities Loves solving problems and improving processes Fluent in Danish What’s in it for YOU? At Allente, we like to #Dare to try new things, #Care about our people, and #Share our knowledge. We’re all about creating a culture of accountability, curiosity, and collaboration, where everyone feels valued and can make a real impact. Here’s what we offer: Dedicated team of colleagues who are good team players and open to new ideas Work in a company with a strong trademark and with exiting products An opportunity to have Nordic and International experience Broad exposure to management and other key decisions makers Competitive terms & conditions Other information The position will be located in Denmark or Norway. As applications will be evaluated continuously, we encourage applicants to submit applications promptly. Some international travel in the Nordics should be expected. Application Ready to bring some extra fun to everyday life? Join Allente and be a part of our exciting journey If you’re ready to make a real impact, have fun with data, and help shape Allente’s customer experience of the future — hit apply today We’re reviewing applications on a rolling basis, so don’t wait to apply #J-18808-Ljbffr