ITSM Transformation Lead

A recruitment agency is seeking an IT Service Management Lead in Melbourne, Victoria, to guide a major ITSM transformation project. The successful candidate will oversee vendor implementation and drive operational excellence in service management. The role offers a 12-month contract, with the potential for extension, and involves a greenfield implementation...

A recruitment agency is seeking an experienced ITSM Lead for a 12-month contract in Melbourne. This pivotal role involves guiding an IT Service Management transformation project, overseeing service management practices, and liaising with vendors. Candidates should have advanced ITIL knowledge and strong communication skills for effective stakeholder...

Lead ITSM Specialist (12-Month Contract) We're seeking an experienced Lead ITSM Specialist for a 12 month contract to support the implementation of a new Enterprise Service Management (ESM) platform. In this project-focused role, you'll design and embed incident, problem, and request management processes that support both IT and business operations. Hybrid...

A leading technology company is seeking an experienced IT Service Management (ITSM) Lead in Melbourne to support the implementation of a new ITSM tool and enhance service management practices. This pivotal role requires operational expertise and consultancy skills to lead vendor delivery and align ITIL processes effectively, offering a 12-month contract with...

You will collaborate with project teams, technical specialists, business units, and vendors to establish best-practice workflows that improve service resilience, communication, and operational efficiency. A key part of this role involves preparing operational teams for go-live through training, documentation, and hands-on knowledge transfer. Key...

A leading software company is seeking an Account Executive for Observability & Service Management based in New South Wales, Australia. The ideal candidate will have over 5 years of sales experience in software, particularly SaaS, and a solid track record of driving new business. You will create and sell ITOM/ITSM solutions while working collaboratively with...

Full‑time 24‑month opportunity based in Wahroonga, NSW. Join our supportive team making a positive difference to the way our hospital operates. Drive the strategic transformation initiatives of NSW’s largest private hospital. Taking care of people is our reason for being At Sydney Adventist Hospital, fondly known as the San, caring for people is at the...

We're seeking an experienced IT Service Management (ITSM) Lead to support the implementation of a new ITSM tool and uplift service management practices. This role combines operational expertise, consultancy skills, and leadership to guide vendor delivery, lead change, and mature ITIL-aligned processes. Client Details My client is embarking on a major IT...

An established recruitment agency is seeking a Lead ITSM Specialist for a 12-month contract to support the implementation of a new Enterprise Service Management platform. The role involves designing and embedding incident, problem, and request management processes while collaborating with teams to enhance service reliability. Ideal candidates will have...

A major Australian airline is seeking a Head of IT Service Management to lead the transformation of IT services, ensuring they meet evolving business needs. The ideal candidate will have significant experience in ITSM, strong leadership skills, and a proven ability to drive continuous improvement in service delivery. This role involves working closely with...