AU Accounts Receivable

AU Accounts Receivable / Collections Specialist About the job AU Accounts Receivable / Collections Specialist Full time remote position Work Schedule: 9 AM to 6 PM SYD/ AEST Up to PHP 35k renumeration, depending to experience Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration. Accounts Receivable / Collections Specialist - TO START IN FEBRUARY 2026 Key Responsibilities Accounts Receivable Operations Process customer account creation and amendments. Prepare, process, and issue Accounts Receivable billings, customer invoices, credit notes, and adjustments. Ensure completeness and accuracy of invoices in the AR system, whether manually entered or system generated. Track and reconcile daily/monthly billing volumes and AR metrics. Investigate discrepancies in invoices, customer information, or billing data, and resolve issues promptly. Maintain accurate and up-to-date AR records, documentation, and customer account status. Perform daily/monthly reconciliations of AR transactions and balances. Prepare and submit monthly proofing for related GL accounts. Support month-end close activities through accurate AR reporting and reconciliations together with Sr Accounts Finance Specialist. Provide required business unit reporting, ageing analysis, and other AR-related data when needed. Collections & Customer Management Contact customers regarding overdue accounts through phone, email, and other approved communication channels. Negotiate and agree on repayment or payment arrangement plans to bring accounts up to date. Discuss complex or sensitive account matters professionally and in accordance with company guidelines. Investigate and help resolve customer billing complaints, disputes, and payment issues. Collaborate with internal teams (sales, customer success, finance, operations) to resolve customer account issues or escalations. Issue Resolution & Continuous Improvement Identify systemic billing, invoicing, or payment issues and work with relevant teams to resolve root causes. Participate in process improvement initiatives, projects, or system enhancements related to AR, billing, or collections. Act as a subject matter expert for billing, invoicing, and AR processes when required. Compliance & Quality Ensure adherence to internal policies, accounting principles, and Australian regulatory guidelines relevant to AR and collections (e.g., Privacy Act, ACCC/ASIC debt collection guidelines). Maintain high data accuracy, confidentiality, and compliance standards across all AR activities. Support team members and contribute to achieving team objectives and AR performance KPIs. Qualification Degree in Accounting, Finance, Business Administration, or a related field (or equivalent work experience). 2 to4+ years of hands‑on experience in Accounts Receivable, Billing, Collections, or Credit Control preferably within a SaaS, logistics, technology, or high-volume transactional environment. Experience with ERP, accounting systems, or billing platforms XERO, QuickBooks and alike Demonstrated experience managing customer accounts, resolving billing issues, and performing reconciliations. Above average influencing and negotiation skills Self‑motivated, results driven, collaborative & team player with the ability to work autonomously. Exceptional written and verbal communication skills High Attention to details and problem solver. Technical Skills Strong understanding of Accounts Receivable processes including invoicing, credit notes, payment allocation, ageing analysis, and reconciliations. Ability to interpret and resolve discrepancies within billing, transaction data, and customer account information. Proficient in MS Excel (lookup formulas, pivot tables, data validation) and general data analysis tools. Familiarity with SaaS subscription billing, usage‑based billing, or logistics billing models is highly advantageous. Proficient knowledge in Australian GST processes, basic accounting principles, and general ledger interactions. Technical Requirements Should have personal and working laptop/ Desktop, and one (1) back up Has Noise‑cancelling headset (for interview and meetings) Back up internet connection (at least 100 mbps) #J-18808-Ljbffr