Sales Technology Enablement Specialist
vor 2 Wochen
About The Role As a Sales Technology Enablement Specialist, you’ll work closely with Sales teams to understand their processes, challenges, and opportunities for improvement. Reporting into the Head of Information Technology, you will act as a trusted partner to identify, scope, and implement tooling and workflow improvements that drive efficiency and reduce friction in the sales process. What You’ll Be Doing Partner with Sales leadership and team members to understand daily workflows, struggles, and improvement opportunities. Translate business requirements into actionable technical specifications for Salesforce, Genesys, DocuSign, and other sales tools. Identify automation opportunities to reduce manual processes, especially in areas like contract management, identity workflows, and customer engagement. Collaborate with internal engineers and external vendors to evaluate and implement new sales technology solutions. Be responsible for the sales tooling backlog and prioritise improvements in partnership with Sales, IT, and other stakeholders. Support minor configuration or testing where appropriate across the sales technology ecosystem. Champion data quality and consistent processes to enable better reporting and forecasting. Provide guidance and training to Sales team members to help them make the most of the tools available. Support the Sales team during the pre‑sales process by providing technical guidance, answering platform‑related questions, and ensuring confidence in our communication systems and capabilities. Desired Skills & Experience Salesforce (Core CRM) or similar platform: Familiarity with Salesforce Sales Cloud features (e.g., Leads, Opportunities, Accounts, Tasks), understanding of custom objects, fields, flows, basic automation, ability to create reports and dashboards, and basic knowledge of Apex or SOQL (not required but advantageous). Genesys Cloud (or similar Contact Centre Platform): Understanding of call flows, agent routing, queue management, and reporting; knowledge of how to integrate Genesys with CRM systems (e.g., Salesforce CTI integration). Our Culture & Benefits Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. We offer a flexible, hybrid workplace, financial support to set up your home office, corporate discounts, wellbeing support through our partnership with Sonder, in‑house training and programs, LinkedIn Learning, conferences, study assistance, a variety of leave options (including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more), and community groups focused on Wellness, Belonging and the Planet. We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
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Sales Technology Enablement Specialist
vor 1 Woche
City of Melbourne, Österreich Flare VollzeitJoin to apply for the Sales Technology Enablement Specialist role at Flare . Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we’re a fast‑growing, diverse team of 100+ employees on a mission to make the world of work better,...
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Sales Technology Enablement Architect
vor 1 Woche
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Sales Tech Enablement
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Sales Tech Enablement
vor 2 Wochen
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