Senior Content Designer
vor 3 Wochen
Senior Content Designer (UX / Self-Service) Real Time Sydney, NSW A$180,000 p/a (+ Annual & Sick Leave Benefits) Hybrid Posted 2 days ago Join a world-class Customer Success team dedicated to helping users help themselves. You will be responsible for making the customer journey simpler and more effective by providing clear, accessible, and high-impact self-help content. What You’ll Do Design, write, and manage content across articles, FAQs, and in-product messaging. Use analytics and customer data to identify user pain points and improve content. Audit and maintain existing help content to ensure accuracy and discoverability. Collaborate with UX, Product, and Support teams to deliver content for new releases. Advocate for the customer and test new approaches to improve the self-help experience. What You’ll Bring 5+ years in content design, UX writing, or technical writing (SaaS/FinTech preferred). A portfolio that demonstrates your ability to write clear, user‑centred content. Hands‑on experience with a major CMS (e.g., WordPress, Zendesk). A data‑driven mindset and experience using analytics to guide decisions. Proven ability to work independently in a fast‑moving, agile environment. What’s Next? If you have a passion for digital self‑help, APPLY NOW . We are reviewing applications immediately. About Real Time Melbourne, VIC, Australia This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying. Looking for More Opportunities? Explore more jobs with upfront salary details that respect your worth. Senior Cyber Security Python & AWS Engineer - Perm or Contract Sydney, NSW A$170,000-$190,000 p/a Full-time Hybrid Design & Build Sydney, NSW A$180,000 p/a Full-time On-site Senior Business Analyst Lanson Partners Sydney, NSW A$180,000 p/a Full-time Hybrid Senior Software Engineer Sydney, NSW A$170,000-$190,000 p/a Full-time Hybrid Senior Security Architect Sydney, NSW A$180,000 p/a Full-time Hybrid #J-18808-Ljbffr
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Senior Content Designer
vor 3 Wochen
City of Brisbane, Österreich Queensland Government VollzeitJoin to apply for the Senior Content Designer role at Queensland Government The Senior Content Designer’s role ensures compliance, quality assurance and management over the department’s online channels to deliver quality customer-focused content and services. Oversee and manage the delivery of clear and easy-to-read information and services across online...
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Senior Content Designer
vor 3 Wochen
Council of the City of Sydney, Österreich Cox Purtell Staffing Services VollzeitSenior Content Designer / Technical Writer We’re partnering with a global Fortune 500 SaaS leader powering financial confidence for millions of customers worldwide. They’re seeking a Senior Content Designer to elevate the quality, clarity, and performance of self-help content across web, in-product, chatbot, and support channels. This 12-month contract...
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Brand and Content Designer
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City of Melbourne, Österreich at VollzeitParnham Group is a multi‑brand business with a portfolio that includes furniture retail, homewares and health products. Our brands include Relaxhouse, Huset, Level, Therapeutic Pillow Australia and a growing range of private label products. We are looking for a hands on mid‑senior Brand and Content Designer who can produce high quality creative across...
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Designer - Content
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City of Melbourne, Österreich Origin Energy VollzeitSelect how often (in days) to receive an alert: Create high-impact digital content that boosts customer acquisition, engagement and conversion. Work across teams to deliver scalable, compliant, data-driven digital content experiences. Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline - it’s how we approach work every...
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Senior Content Designer
vor 3 Wochen
City of Brisbane, Österreich Queensland Government VollzeitThe Senior Content Designer 's role ensures compliance, quality assurance and management over the department's online channels to deliver quality customer‑focussed content and services. Applications to remain current for 12 months. Key responsibilities Oversee and manage the delivery of clear and easy‑to‑read information and services across online...
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Designer - Content
vor 3 Wochen
City of Melbourne, Österreich Origin Energy VollzeitGet AI-powered advice on this job and more exclusive features. Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline – it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award‑winning internet...
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Design & Content Ops Lead
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City of Melbourne, Österreich Bupa Australia VollzeitDesign & Content Ops Lead Bupa Australia We have a clear ambition to be the world's most customer‑centric healthcare company. To bring our ambition to life, we are evolving how we do things to create value for our customers now and into the future. Our global purpose is to help our customers live healthier and happier lives. Just imagine the impact you...
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Content Designer
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Council of the City of Sydney, Österreich Westpac VollzeitContent Designer – Westpac Join to apply for the Content Designer role at Westpac. Location: Sydney-based role Contract: 9‑Month Max Term Contract On‑site Requirement: 3‑4 days in the office per week About the Role As a Content Designer, you’ll create clear, effective content that simplifies complex experiences for all users. Your work ensures...
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Manager, Digital Content Design
Vor 7 Tagen
City of Melbourne, Österreich Aware Super VollzeitJoin to apply for the Manager, Digital Content Design role at Aware Super As Manager, Digital Content Design, you will lead the creative direction and execution of digital content across multiple platforms and ensure all content is fit for digital channels and the digital user experience. You’ll collaborate with marketing, product, and technology teams to...
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Designer - Content & Experience
vor 2 Wochen
City of Melbourne, Österreich Origin Energy VollzeitOverview Join to apply for the Designer - Content & Experience role at Origin Energy . Join Origin’s dynamic Marketing team as our next Designer – Content & Experience , where you’ll craft meaningful, accessible and scalable content that reaches millions of customers across Australia. What you’ll do Translate emerging product strategy and customer...