Customer Service Representative

Vor 2 Tagen

Council of the City of Sydney, Österreich Compass Corp Vollzeit

Customer Service Representative (Driver) Deliver Quality Cars. Represent Compass. Help Keep Customers Moving. We’re looking for reliable, customer-focused drivers to join our team. You’ll deliver and collect vehicles, ensure they’re spotless, and create a great handover experience — all while helping customers get back on the road after an accident. About Compass Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better. We live our values every day: Care & Passion – to deliver outstanding service the way we’d want to be treated Courage – to be empowered and make informed decisions Can Do – a proactive mindset focused on solving problems and improving Trust – to be counted on to do the right thing in all relationships Key Responsibilities You’ll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include: Driving vehicles to and from customer locations using GPS and traffic apps Handing over vehicles in a friendly, professional manner Collecting vehicles and completing electronic forms via iPad Cleaning and detailing vehicles inside and out within timeframes Following all safety, traffic, and vehicle care protocols Working with your branch team to support daily schedules and customer needs What You’ll Bring A strong focus on customer service — any industry experience welcome Good communication, reliability, and team spirit Physically fit and able to wash, clean, and move vehicles safely Well-presented and professional in appearance Confident using mobile devices or tablets for basic data entry Previous driving or vehicle-handling experience is a bonus, not required Why Join Compass Career development – many of our team members have progressed into senior roles across the business 12 weeks paid parental leave Access to the Employee Assistance Program (EAP) – confidential support when you need it Make a Difference Leave – one paid day per year to support a community cause Learning and development days to support your growth Team-building events and activities to strengthen connection and culture Exclusive discounts and offers through our business and HR partners Ready to Apply? Click Quick Apply and upload: Your resume A short cover letter telling us why this role suits you We value diversity and encourage applications from people of all backgrounds. Application Questions Do you have customer service experience? Which best describes your working rights in Australia? Do you have a Current unrestricted Australian Drivers License? Do you have any previous experience as a driver or delivery driver? #J-18808-Ljbffr

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