Senior Contact Centre Operations Lead

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing...

At Modus Projects, we deliver high-quality commercial construction, fit-out, and facilities maintenance services across Australia. Our commitment to quality, efficiency, and customer satisfaction sets us apart as industry leaders. With a strong reputation and national footprint, Modus offers a rewarding place to grow your career. We’re seeking an...

Join to apply for the Contact Centre Team Leader role at Robert Walters Our client has a temporary and permanent opportunity available. This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily...

A leading operations firm is looking for an ASG Operations Leader for a contract until 30 June 2026 in Sydney. This role involves leading a high-performing contact centre team, driving operational excellence, and coaching Centre Leaders. Key responsibilities include managing change initiatives and identifying continuous improvement opportunities. The ideal...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

A leading care and support provider in City of Melbourne seeks a mid-senior level Contact Centre Manager. In this full-time role, you'll lead a team to deliver exceptional service, manage operations, and implement strategic improvements. Candidates must have over 3 years of experience in contact centre leadership and a proven ability to drive results through...

Our client has a Temporary and Permanent Opportunity Available! This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver...

This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver exceptional service while fostering an inclusive and supportive...

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...