Case Worker

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We’re a well‑respected not‑for‑profit that’s been serving the most vulnerable for more than 160 years. Each year, we achieve life‑changing outcomes for the 40,000+ people who rely on our person‑centred support. And now, we’re extending our reach and impact even further. As a Financial Capability Case Worker –Food and Financial Assistance program based in Orange NSW you will be supporting Clients across both Central West and New England Northwest Regions in NSW and is key to our mission to enrich lives and strengthen communities. Where you would be welcomed into a compassionate, respectful, strong Integrity and purpose‑driven community where we don’t just talk about values – we live them. Your opportunity Are you passionate about helping people build financial stability and confidence? As a Financial Capability Case Worker, you will provide short‑term, trauma‑informed case work to individuals and families experiencing financial hardship. You’ll co‑develop clear case plans with clients, advocate on their behalf, connect them to the right local supports, and build practical financial literacy skills through 1 : 1 coaching (budgeting, identifying spending leaks, needs vs wants, and reading financial statements). You’ll collaborate closely with other Anglicare programs and community partners to achieve the best outcomes. With integrity and resilience, you will : Create a welcoming, safe environment that demonstrates empathy and compassion. Co‑develop holistic case plans with clearly defined goals, actionable steps and achievable outcomes. Assess complex cases (often involving multiple issues) and consult with Program / Regional Managers on higher‑risk matters. Advocate for clients and coordinate timely, accurate referrals through strong local networks. Deliver 1 : 1 financial capability coaching (budgeting, spending analysis, needs vs wants, financial statements). Provide material aid aligned to case plans and FFA procedures. Manage a full caseload and meet program targets within funding guidelines and organisational procedures. What you’ll bring Are you a compassionate, organised and collaborative professional who thrives in a dynamic, client‑centred environment. You bring strong people skills, sound judgement and a commitment to continuous improvement. You will also need : Qualifications : Diploma in social work / community services / customer service in a community setting (or working towards), or relevant experience with lesser formal qualifications. Experience : 1–2 years supporting clients with complex needs, including those in distress or agitation; proven ability to prioritise multiple competing demands. Skills : High computer literacy and database management; strong organisation and time management; excellent interpersonal and written communication; conflict resolution and problem‑solving; ability to work effectively as part of a team and adapt to change. Capability : Experience supporting people from culturally and linguistically diverse backgrounds, and those impacted by domestic violence and mental health. Compliance : Current Working with Children Check and Police Check. Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well‑established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us : Flexible work options to get the most out of work and life (subject to service delivery needs; hybrid options available where appropriate) Salary packaging – up to $15,900 tax‑free income, plus $2,650 for meals and entertainment Ongoing professional development and training Discounts at over 400 retailers and access to Fitness Passport Employee Assistance Programme for you and your family Are you ready for a career that means more? We will be shortlisting applications during the advertising period. Our office will be closed for a shutdown from 25 December 2025 to 5 January 2026 . If you apply during this time, we will review your application and be in touch after we return. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Application Close Date : January 12, 2026 #J-18808-Ljbffr