Information Technology Support Engineer
Vor 3 Tagen
Technical Recruiter @ Sharp Brains | Corporate Recruiting, Hiring Practices Salary: A$70,000.00-A$75,000.00 Location: Brisbane, Queensland, Australia Desktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot Windows 10, 11 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills Bachelor’s Degree or equivalent in Computer Science or related field. Minimum of 2-3 years of IT experience. Windows 10 or 11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. Seniority level Associate Employment type Full-time Job function Technology, Information and Media #J-18808-Ljbffr
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Information Technology Support Engineer
vor 2 Wochen
City of Brisbane, Österreich AVASO Technology Solutions Vollzeit1 week ago Be among the first 25 applicants Job Opportunity: Field Support Engineer at AVASO Technology Location : Brisbane, Queensland, Australia Employment Type : Part-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to...
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Information Technology Support Engineer
vor 22 Stunden
Council of the City of Sydney, Österreich Krispy Kreme Australia & New Zealand VollzeitJoin to apply for the IT Support Engineer role at Krispy Kreme Australia & New Zealand Get AI-powered advice on this job and more exclusive features. At Krispy Kreme, we don't just make doughnuts – we create moments of joy. Since opening our first store in We are looking for an IT Support Engineer to join our team and provide exceptional technical support...
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Information Technology Support Engineer
Vor 5 Tagen
Council of the City of Sydney, Österreich Krispy Kreme Australia & New Zealand VollzeitJoin to apply for the IT Support Engineer role at Krispy Kreme Australia & New Zealand Get AI‑powered advice on this job and more exclusive features. At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted,...
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Information Technology Support Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich Gallant Collective VollzeitIT Support Engineer – Gallant Collective Our client, a leading healthcare organisation, is seeking a skilled IT Support Engineer to join their Technology Services Operations team. This is an initial 4‑month contract, on‑site role providing both deskside and remote IT support, with regular travel to multiple locations and a key presence 5 days a week...
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City of Brisbane, Österreich EEHA Automation VollzeitInformation & Operation Technology (IT/OT) Systems Engineer About EEHA Automation EEHA Automation is a specialist automation and electrical engineering company delivering intelligent, high-quality solutions across the mining, energy, and industrial sectors. We take pride in our technical excellence, client partnerships, and the growth and wellbeing of our...
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Citrix engineer
vor 3 Wochen
City of Melbourne, Österreich Milestone Information Technology VollzeitMilestone Information Technology – Melbourne VIC Milestone IT is currently working with one of Australia’s leading financial organisations to help them identify an experienced Systems Engineer – Citrix / DaaS to join their technology team. This role offers a fantastic opportunity to take ownership of a large-scale Citrix environment within a mature...
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Technology Test Manager
vor 3 Wochen
City of Melbourne, Österreich Milestone Information Technology VollzeitMilestone Information Technology – Melbourne VIC Milestone IT is proud to partner with a leading organisation undergoing major systems transformation. We’re currently seeking a Technology Test Manager to oversee testing activities across a complex IT landscape — including legacy systems, integrations, and SaaS platforms. About the Role As the...
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Technology Support Engineer
vor 2 Wochen
City of Brisbane, Österreich NOVA Entertainment VollzeitJoin to apply for the Technology Support Engineer role at NOVA Entertainment . NOVA Entertainment is a recognised leader in the media industry and is committed to creating world-class radio and digital media. NOVA Entertainment promotes a culture of innovation, creativity, outstanding client service and responds to listeners and clients. Our mission is to...
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Eoi Engineer
Vor 3 Tagen
Council of the City of Sydney, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
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EOI Engineer
Vor 7 Tagen
City of Parramatta Council, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from 99938 to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
