Administration Officer

The Opportunity Support Pathways is a dynamic organisation offering a holistic approach to disability support, providing Psychology, Occupational Therapy, Support Work and Support Coordination services to participants across Victoria. We are seeking a motivated professional Administration Officer to join our team in a part‑time, fully remote role focused on Support Work and Support Coordination. You’ll be joining a collaborative and growing organisation including Support Workers, Support Coordinators, Occupational Therapists and a Psychology team. This position is for five hours per day, commencing at 9:00 am (plus a lunch break), five days per week. Start and finish times are negotiable. Join an inclusive team that supports your growth, provides learning opportunities and collaboration you need to excel in your role. Part‑time, permanent position – flexible remote position Advance your administration career in a stable, supportive environment, where cooperation and teamwork are highly valued. The Role As the Administration Officer, you will: Assist other members of the team and provide general administrative support Answer and direct phone calls in a professional and friendly manner Assist with roster management and coordination Manage and approve timesheets Maintain and update internal databases Assist with invoicing and general accounts administration Check payment status in Xero (experience preferred but not essential) Best Bits Part‑time role – enjoy meaningful work with a manageable schedule that fits your lifestyle. Family‑friendly – join an organisation that values and supports your family life and work‑life balance. Flexible remote work – work from home and balance your professional and personal commitments. About You Has at least two years’ experience in administration, reception or customer service. Equivalent skills and proven capability are also welcome. Is proficient in all Microsoft Office applications; experience with Xero is highly regarded. Currently holds, or is willing to obtain, an NDIS Screening Check, Police Check and Working With Children Check (WWCC). To be successful in this position, the ideal candidate places a strong focus on customer service, works well both independently and as part of a team, and can deliver quality work on time in a busy environment. If you’re passionate about this opportunity but don’t meet every single criterion, we still encourage you to apply. We value progression over perfectionism, so if you’re open about your strengths and weaknesses, we’d love to hear why you believe you’re the best choice. The Essentials Highly organised, with excellent attention to detail and the ability to manage multiple deadlines. Able to work independently and as part of a team, with a proven track record of delivering work on time. Excellent communication and interpersonal skills, with a strong focus on customer service. Practical problem solver with strong decision‑making skills and the ability to adapt to change. Patient, dependable and proactive, with a positive, team‑focused attitude. Organised, accurate and calm under pressure in a busy environment. To Apply All applications must be lodged online by clicking the ‘apply now’ button. Please include your full resume and a cover letter clearly addressing the essential criteria. For more information, please contact Jemma at *******@theprovengroup.com.au. This role requires that a person has the right to live and work in Australia. Applications close 11/12/2025. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. Due to a high volume of applications, there may be a delay in hearing from us. Once you have submitted your application, please keep an eye on your emails for further updates. #J-18808-Ljbffr