FOH Admin Co-Ordinator

At Wild & Savvy Hair Studio, we don’t just create beautiful hair — we create a beautiful experience. We’re a high‑performing, fast‑growing salon on the lookout for a Front‑of‑House Admin Superstar — someone who’s confident, switched‑on, and thrives on keeping everything (and everyone) organised and running smoothly. This is not a hairdressing role, but experience in the hair & beauty industry will be a huge advantage. If not, you’ll need exceptional customer service, sales, and admin skills — the kind that make you the go‑to problem solver in any workplace. About the Role: This role is central to the success of our team and the client experience. You’ll be the first impression of the salon, greeting every guest with warmth, professionalism, and a smile, while managing the systems and details that keep the salon humming behind the scenes. We need someone who can juggle client care, admin efficiency, and sales insight — all while keeping calm, polished, and in control in a busy, luxury environment. Your responsibilities will include: Be the face and voice of the salon — welcoming clients, managing calls, and ensuring a smooth service flow. Manage and oversee all bookings, rebooking's, and client communications. Handle daily sales processing, POS transactions, reporting, and KPI tracking. Support payroll preparation, time‑sheet reviews, and financial admin. Maintain accurate stock and product records; assist with ordering and supplier coordination. Prepare and run weekly reports on retail, rebook, and productivity metrics. Contribute to marketing and social content planning (social‑media experience a bonus). Work closely with management on business operations and salon projects. We’re Looking for Someone Who: Has strong administrative and front‑of‑house experience — ideally within a salon, spa, or customer‑service environment. Possesses advanced customer service, sales, and organisational skills. Understands how to manage systems, reporting, payroll support, and data accuracy. Is tech‑savvy and confident in troubleshooting basic IT issues. Communicates clearly and professionally in person, online, and over the phone. Brings a positive attitude, high energy, and the ability to work under pressure. Is a team player who thrives in a collaborative environment. Uses their initiative and takes pride in finding solutions before being asked. Has a driver’s license and reliable transport. To be considered for this role, you must: Be available for a minimum of one late night per week – Wed or Thursday (until 8:30 pm). Be available for at least one Saturday per month. Be comfortable working full‑time hours with flexibility to support business needs, especially during peak periods or events. Flexibility and a proactive mindset are key — we’re a busy, dynamic salon, and your ability to adapt and stay organised is what will make you shine here. A vibrant, supportive, and growing team environment. On‑site parking and a stunning salon location on the Mandurah Marina. Ongoing training in salon systems, retail sales, and brand support. Competitive hourly rates ($32 – $38 p/h depending on experience). No Sunday shifts, ever. The chance to work closely with a team of industry leaders. Sound like your kind of vibe? To apply, please send us: Your resume. A short cover letter telling us why this role is perfect for you. Any examples of your admin or front desk experience (bonus points if you’ve worked with salon or POS systems). Apply via email or in person:Email: ************@hotmail.com attention Savannah Or pop in to meet us in person: Wild & Savvy Hair Studio, 4/16 Dolphin Drive, Mandurah WA 6210 Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr