Practice Manager

Significant Bupa product and service discounts - up to 40% health insurance discount Paid parental leave Reward and recognition programs Opportunity to build your career with a Global leader in healthcare Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa Full‑time permanent position in our modern Burleigh Waters practice About the Centre Eastbrooke Family Clinic Burleigh Waters (Part of Bupa) is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers. You can find more about our practicehere About the Opportunity As aPractice Manageryou’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few. Medical experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other people managementroles that fit the criteria below. Responsibilities Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients Assist with overall financial performance of the practice in line with the approved budget Maintain sterilisation, infection control standards and stock control Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts General administration including processing payments using EFTPOS & HiCaps Proactively marketing your practice to drive patient numbers Effectively manage the recruitment & selection for all practice staff You’ll be Available to work full‑time, Monday to Friday (38 hours per week) Role will begin in 2026 Previous medical and Best Practice experience is desirable Prior business and people management experience essential Proven track record of strong organisational skills, administrative and time management Exceptional communication, interpersonal, customer service skills and strong business acumen Understanding how to generate income and control costs Able to face into difficult conversations & deal promptly with issues when they arise Comfortable conversing with people from all walks of life, including doctors, patients, and your practice team Experienced in comprehending and managing the P&L for the practice Exceptional communication, interpersonal, customer service skills and strong business acumen How to apply Apply nowWe'll start interviewing as soon as we receive your application. Learn more about Bupa To learn more about working at Bupa please visit our website: At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr