Customer Success Specialist
vor 3 Wochen
BrokerEngine is an innovative FinTech in the mortgage broking space that is owned by Australian Finance Group (ASX: AFG). We help mortgage brokers automate their workflow and provide a 5‑star service to their clients. Within this role you will be part of our Customer Success Team (currently 11 team members). Although our main office is in Brisbane, this is a “remote first” role available to anyone in Australia. If you have a passion for delivering outstanding customer service and support, we want you to join our team, someone who not only excels in customer service but also possesses a profound understanding of the "Customer Success" role, an "A-Player" to help onboard and support users, so they stay forever and tell all their friends what a great impact we made Responsibilities Onboard new users by creating tailored plans to help them quickly gain traction after signing up. Conduct engaging product training sessions via Zoom to ensure users can fully leverage our software's capabilities. Maintain strong relationships with a portfolio of customers to ensure they continue to derive value from the system, helping to grow the account and prevent churn. Address customer support queries escalated from our frontline support team. Investigate issues and provide solutions when a "Standard Operating Procedure" doesn't exist. Qualifications Our ideal person possesses proven expertise in customer service and support, with valuable experience in the mortgage broking industry and a background in technical support or training. Highly proficient with computers and software, they are quick learners new information. Their strong written and verbal communication skills, coupled with excellent troubleshooting and problem‑solving abilities, make them an asset to any team. Detail‑oriented and proactive, they are always thinking ahead to ensure the best outcomes. Benefits Enjoy the benefits of working from the comfort of your own home, saving time on commuting while enjoying high levels of autonomy to achieve results your way. This role offers competitive compensation within an established and growing FinTech in a dynamic industry. You'll thrive in an informal and relaxed environment with casual work attire, receive full product training, and have ample opportunities to learn and grow. If you fit this description and are ready to make a significant impact, apply now and become a valuable part of our team #J-18808-Ljbffr
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Customer Success Specialist
vor 3 Wochen
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitCustomer Success Specialist Join to apply for the Customer Success Specialist role at GCG Health Safety & Hygiene We’re looking for a Customer Success Specialist to be the key point of contact for clients using Exposi, our industry‑leading hygiene management system. You’ll be the go-to person who makes sure every client feels supported, confident and...
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Customer Success Specialist
vor 2 Wochen
City of Brisbane, Österreich Scout Talent VollzeitCustomer Success Specialist Scout Talent is an Australian success story in the talent acquisition tech space. We’re a Total Talent Acquisition Solution combining smart, intuitive software with human expertise of specialists who care deeply about delivering real outcomes. Our products and services help clients across the globe attract, recruit, and retain...
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Customer Success Specialist
Vor 2 Tagen
City of Brisbane, Österreich Scout Talent VollzeitCustomer Success Specialist Scout Talent is an Australian success story in the talent acquisition tech space. We're a Total Talent Acquisition Solution combining smart, intuitive software with human expertise of specialists who care deeply about delivering real outcomes. Our products and services help clients across the globe attract, recruit, and retain the...
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Customer Success Specialist
vor 4 Wochen
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitWe’re looking for a Customer Success Specialist to be the key point of contact for clients using Exposi, our industry-leading hygiene management system. You’ll be the go-to person who makes sure every client feels supported, confident and able to get the most out of our platform. Exposi is a smart, scalable SaaS platform designed to manage the entire...
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Customer Success Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich Quandoo | Online Restaurant Booking VollzeitJoin to apply for the Customer Success Specialist role at Quandoo | Online Restaurant Booking Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the...
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Customer Success Specialist
vor 1 Woche
City of Brisbane, Österreich FloodMapp VollzeitJoin to apply for the Customer Success Specialist role at FloodMapp FloodMapp is a rapidly growing technology company looking to expand our team to scale our product across Australia and the United States. Flooding is the costliest natural disaster, causing billions in damage and taking thousands of lives across the globe every year. FloodMapp offers...
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Customer Success Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich The Access Group VollzeitCustomer Success Specialist page is loaded## Customer Success Specialistremote type: Office Basedlocations: Sydney - Chatswoodtime type: Full timeposted on: Posted Todayjob requisition id: JR We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You....
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Customer Success Specialist – Fintech Lending
vor 2 Wochen
City of Brisbane, Österreich WLTH VollzeitA digital lending Fintech in Brisbane is seeking a Customer Success Specialist. This role involves providing excellent customer service via phone, email, and chat, managing queries for first-time resolutions, and supporting the Lending team. Ideal candidates are customer-focused with strong communication skills and previous experience in customer service....
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Customer Success Specialist
Vor 2 Tagen
Shire Of Narrogin, Österreich Tenth Revolution Group VollzeitCustomer Success Specialist (Agriculture) TRG (Tenth Revolution Group) is proud to be partnering exclusively with SwarmFarm Robotics, a pioneer in autonomous agriculture technology. We are helping them grow their Field Operations team with a Customer Success Specialist who is passionate about supporting farmers and driving adoption of innovative AgTech...
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Customer Success Specialist
vor 3 Wochen
City of Brisbane, Österreich Carroll Consulting Group VollzeitManaging Consultant | Strategic Recruitment | Cultural Fit | Executive, Management & Operational | Manufacturing & Agriculture About the Company Established over 20 years ago, this Yatala based company has developed an enviable reputation for design, fabrication, quality, and service. Experiencing sustained year on year growth, they are market leaders in the...
