Senior Desktop Support Officer

Vor 2 Tagen

City of Melbourne, Österreich Hitech Asia Pacific Vollzeit

Senior Desktop Support Officer - Hardware, Software, Video-conferencing High Profile Federal Government Department Initial 6 month contract + 12 month extension One of Australia’s leadingFederal Government Departments is looking to engage an experiencedSenior Desktop Support Officer to join their multidisciplinary team. The successfulSenior Web Developer will be responsible for resolving technical issues, supporting end-users on various networks, working collaboratively with technical teams, and contributing to the continuous improvement of ICT processes. The successfulSenior Desktop Support Officer will secure aninitial 6 month contract withthe view to be extended for 12 months with a receive arewarding hourly rate. Responsibilities Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, & face to face onsite support. Provide support to the Desktop Support Team with tasks requiring provisioning and management of ICT equipment for staff and maintaining accurate record-keeping of the ICT asset register. Work with multiple project teams to deliver outcomes required to uplift the security of the environment Qualifications Strong problem-solving skills with the ability to address complex or escalated issues across a wide range of end-user hardware and software. Experience providing Level 2 ICT Support, including triage & resolution of incidents, provisioning ICT equipment, and providing technical support for video conferencing systems. Excellent communication & interpersonal skills, with the ability to build relationships, collaborate with stakeholders, and provide constructive feedback. This is a great opportunity to work within a leadingFederal Government Department to join an established team. The successfulSenior Desktop Support Officer will be offered an initial6 month contract withthe view to be extended for 12 months and receive arewarding hourly rate. partnered withextensions If you have the required skills and experience,APPLY NOW. Please forward your application to ****@hitechaust.comquoting reference numberJJ2512. For more exciting job opportunities go to Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

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