Administration Support Officer
Vor 7 Tagen
About This Role Administration Support Officer – full‑time, fixed term (ends 25 October 2026) at CFA Headquarters, Burwood East. This role supports a busy emergency service organisation by ensuring day‑to‑day office operations run smoothly. Key Responsibilities Act as the first point of contact for visitors, manage the visit‑pass process and ensure everyone feels welcomed. Handle a high volume of phone calls and email enquiries with professionalism and efficiency. Coordinate the dispatch and delivery of mail, parcels and other goods. Order and manage stationery and office supplies to keep the workplace fully equipped. Maintain and update business processes and work instructions. Assist with basic financial tasks including purchase orders, receipts and invoice processing in line with CFA standards. Support records management, data entry and other administrative tasks as required. Take on ad hoc projects to improve office systems and processes. What You’ll Need Strong interpersonal skills and the ability to build good working relationships with colleagues and stakeholders. Proven administration and reception experience. Confidence using MS Office and database systems. Excellent communication skills and a friendly, customer‑focused approach. Strong organisational and time‑management skills, with the ability to work proactively and independently. The ability to draft professional correspondence, documents and reports. A collaborative mindset and enjoyment working in a close‑knit team where knowledge‑sharing is valued. Benefits Meaningful purpose – your contribution makes a real difference. Work‑life balance – paid parental leave and generous leave provisions. Growth opportunities – learning and development programs. Flexibility – hybrid work options with flexible arrangements. Discounts – Emergency Memberlink discounts on various services. Wellbeing focus – Health Ready programs and flu vaccinations. Member Assistance Program – access to support across 8 service pathways. Application Process Click the "apply" button to access the online application form, where you will be asked to provide personal details, contact information and respond to employment‑related questions. Submit a cover letter and resume that demonstrate your qualifications, experience and key attributes required for the position. Pre‑employment checks: Successful completion of reference checks, a National Police History check, a Working Rights check, and a valid Working with Children check are required for all offers of employment. CFA is committed to creating and maintaining a diverse, inclusive, and safe workplace. First Nations peoples, women, people of all ages, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Applications close: 11:59pm 11 December 2025. The Country Fire Authority values your privacy. We will use the information you provide for recruitment and selection purposes and to comply with privacy laws, including the Privacy and Data Protection Act 2014. For more information, see our Privacy Statement or contact #J-18808-Ljbffr
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Administration Support Officer
Vor 7 Tagen
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