Implementation Consultant

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description Solventum is a leading provider of AI-driven clinical documentation solutions powered by speech recognition, natural language understanding, and CDI technologies. Our flagship platform, 360 Encompass , integrates clinical documentation, coding, and audit workflows into a unified system that enhances data accuracy, streamlines operations, and supports compliance across the care continuum. Job Responsibilities Deliver successful implementation and optimisation of Solventum’s 360 and CDI Engage solutions by developing and configuring software based on customer workflows and feedback. Lead end-to-end implementation of 360 and CDI Engage solutions, including planning, configuration, testing, go‑live support, and post‑implementation review. Collaborate with Project Managers, Solution Architects, Clinical SMEs, and Technical/Support teams to ensure effective software buildout tailored to specific clinical and administrative workflows. Act as the primary technical point of contact for assigned accounts during implementation, managing expectations, addressing queries, and building trusted client relationships. Assess integration points with Electronic Medical Records, Health Information Systems, and other healthcare IT systems; collaborate with client IT teams for technical deployment, integration, and troubleshooting. Troubleshoot complex software and integration issues, offering timely resolution and recommendations. Position requires approximately 10–20% travel, including visits to Solventum offices and customer sites as needed. Required Skills & Qualifications Education Degree‑qualified in Computer Science or equivalent relevant experience. Experience 3+ years in healthcare IT or experience in SaaS software implementations. Experience working with EMR environments and an understanding of Clinical Coding. 2–3 years in solution implementation consulting, project management, or customer‑facing technical roles. Experience managing multiple customers/accounts concurrently and working with diverse stakeholder groups. Familiarity with hospital software interfaces, including HL7 standards and clinical coding requirements such as ICD10AM/ACHI codes. Tech‑savvy and comfortable configuring platforms, managing integrations and working cross‑functionally with technical teams. Key Capabilities Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non‑technical audiences. Strong organisational skills, with the ability to manage multiple projects and stakeholders concurrently. Advanced problem‑solving, critical thinking, and analytical skills. Familiarity with SQL, Web services, AWS and working in a SaaS/software consulting environment. Solventum offers a challenging yet thriving position with significant growth opportunities, in a fast‑moving business unit, embedded in an established global organization. We offer a competitive salary package based on experience and achievement. The position will be remote based, but you may be asked to go into the office or customer site(s) as needed. If you want to be part of a thriving, innovative organization that fosters great talent, please submit your resume and salary history by email. We are an Equal Opportunity Employer. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. #J-18808-Ljbffr