Customer Service Representative
vor 3 Wochen
Customer Service Representative - Australia At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel. We are looking for a passionate Customer Service Representative to join the team based in Sydney. The Customer Service team is the front‑line interface with customers and its mission is to lead Joseph Joseph towards achieving a reputation for world‑class customer service. What you will be doing: Assisting the Senior Customer Service Executive in supporting and developing the Customer Service Team in the delivery of exceptional service to its domestic, B2B customer base. You will be a subject matter expert in Joseph Joseph products, process, systems and customers. Timely and accurate processing of sales orders (submitted via multiple channels, including EDI, online portal, CSV upload and manual entry) Timely response to all enquiries, working to achieve first contact resolution. Develop and maintain strong professional cross‑functional relationships with (not limited to): Finance/Credit Control: customer credit limits, credit memos, returns, and customer payments Logistics: VAS, customer order configuration, documentation and delivery fulfilment Sales: aligned and consistent customer communication, management of customer accounts and delivery of a great customer experience to drive opportunity and growth Drive development of improved customer order process, service delivery and behaviours. Ensure service level standards and KPIs are maintained to a high standard. What we need from you: Experience in a customer service role is ideal, but not essential. Proficiency with Microsoft Office applications, especially Microsoft Excel (V‑Lookups and Pivot Tables an advantage). Experience working with ERP/system applications such as Netsuite or SAP. Brand experience preferred. Organisational skills with the ability to prioritise and multitask effectively. Approachable, empathetic, amenable and collaborative. Have a passion for service excellence. What you will get from us: Competitive salary plus super. Holiday allowance. Company performance‑related bonus. Exclusive staff discount. Volunteer days. Holiday carry‑over scheme. Flexible remote working. Extra holiday days for long service. Refer a Friend scheme. Training and Development. Team recognition scheme. Seniority level Entry level Employment type Full‑time Job function Other Industries Design Services Location: Sydney, New South Wales, Australia. Referrals increase your chances of interviewing at Joseph Joseph Ltd by 2x. #J-18808-Ljbffr
-
Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
-
Customer Service Representative
vor 8 Stunden
Council of the City of Sydney, Österreich Persol Apac VollzeitCustomer Service Representative – Aviation Call Centre (Full‑Time Casual) Location: Mascot, Sydney | Full-time, Monday to Friday | Contract: Now through December (potential extensions) Hourly rate: $36 - $37 per hour plus super. Are you passionate about delivering exceptional customer service and looking to be part of the fast‑paced aviation industry?...
-
Customer Service Representative
Vor 2 Tagen
Council of the City of Sydney, Österreich Quality Centre Food Services Pty Ltd VollzeitAbout Us Quality Centre Food Services, based in Auburn NSW, has been importing premium Italian foods and specialty products into the Australian market since 1994. Over the years, we have earned a strong reputation asSydney’s Premier Food Distributor , known for our high-quality product range and exceptional customer service. We are now looking for...
-
Customer Service Representative
Vor 6 Tagen
Council of the City of Sydney, Österreich Engineering Networks Pty Ltd VollzeitJob Reference Industry Customer Service - Call Centre Job Type Permanent / Full Time Salary Negotiable Location Sydney Customer Service Representative Salary : $68,000 - $72,000 + Super Work Type : Full Time Location : Seven Hills, NSW Industry : Electrical / Manufacturing / Distribution Join a well-established national business that values precision,...
-
Customer Service Representative
vor 2 Wochen
Griffith City Council, Österreich Lowes Petroleum Service VollzeitCustomer Service Representative - Griffith At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery...
-
Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
-
Customer Service Representative
Vor 2 Tagen
Council of the City of Sydney, Österreich Percepta LLC VollzeitCustomer Service Representative (048ZV) Location: AU-NSW-Sydney Do you have excellent customer service skills? Do you want to join a luxury brand? Join our team as aCustomer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! What We Offer Vibrant Culture:...
-
Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Stuart Alexander & Co. VollzeitCustomer Service Representative – Stuart Alexander & Co. Location: Sydney, NSW (Pyrmont) Employment Type: Full-time Hours: Monday to Friday, 8:00 AM – 4:00 PM About Us At Stuart Alexander & Co, we are one of Australia’s largest privately‑owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos,...
-
Customer Service Representative
vor 3 Wochen
Council of the City of Sydney, Österreich Independent Reserve VollzeitJoin to apply for the Customer Service Representative role at Independent Reserve About the Job As the Customer Service Representative at Independent Reserve, you will be the first point of contact for our customers, helping them navigate the platform, troubleshoot issues, and ensuring a seamless trading experience. You will work closely with internal teams...
-
Customer Services Representative
Vor 6 Tagen
Council of the City of Sydney, Österreich Hatch VollzeitCustomer Services Representative @ Mercor Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to...
