Administration Officer

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January Alfred Health will join Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The merger will strengthen our workforce, providing new training, education and career opportunities for all employees. Full time (80 hours per fortnight + monthly ADO) Grade: Managers and Administrative Workers Grade 1 Level 1 (HS1) Location: The Alfred The Department Alfred Health Emergency, Virtual Care, and Outpatients (EVO) Program delivers comprehensive emergency and paediatric clinical services, alongside a range of specialist outpatient care across multiple campuses. The EVO Program supports clinical care through services such as GP Liaison, Telehealth, Specialist Clinics and Operations Support, ensuring seamless patient management from pre-admission to post-hospital care. The Role Reporting to the Administration Team Leader through the Administration Supervisor, the Administration Officer plays a key role in supporting the smooth operation of the Outpatient Program's clinics and health services. The role involves performing a variety of clerical and administrative tasks to ensure efficient service delivery that meets internal standards and external reporting requirements. Key responsibilities include managing patient enquiries, processing referrals, scheduling appointments and maintaining a professional and responsive approach to patients, carers and health professionals. Essential Skills and Experience Demonstrated computer proficiency including MS Word, MS Outlook and MS Excel (foundational) Desirable Understanding and experience supporting MBS clinics in a similar setting Understanding of confidentiality and privacy legislation Understanding of medical terminology Understanding and experience of Medicare billing processes Demonstrated ability to plan workflow, prioritise and delegate to meet deadlines Previous administration experience in a health setting Staff Benefits Salary packaging & novated leasing through Maxxia Flexible health insurance coverage through HCF Health Insurance Onsite car & bike parking opportunities, pre-tax deductions (subject to availability) Onsite fitness facilities at The Alfred through ProSport health and fitness Childcare services at The Alfred managed by KU Children's Services Application Instructions Applications without cover letters will not be considered for interview. In your cover letter or CV, please specify any specific requirements you require. For all enquiries regarding this role, please contact Conor Justins, Referral In Team Leader – Applications close 11pm AEDT, Wednesday 10th December Diversity and Inclusion We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad. Vaccination Requirement In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act Health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. #J-18808-Ljbffr