Customer Success Manager

vor 6 Monaten


Wien, Österreich ecosio GmbH Vollzeit

**Company Description**:
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), and e-invoicing.

Our brand slogan is Connections That Work, which refers not only to the reliability of our EDI connections on a technical level but also to our long-lasting relationships with partners, customers and colleagues on a personal level. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

**You'll connect with the role if you enjoy...**- strategically developing existing customers by establishing long-term business relationships and identifying opportunities for up
- and cross-selling-
- managing your own portfolio of clients making sure they get the most value out of our solution-
- listening to your customers and communicating their feedback to ensure our products and services meet their needs-
- planning and execution of customer experience activities such as surveys, interviews and webinars-
- execution of sales campaigns in close cooperation with marketing & business development-
- attending events and exhibitions to meet with ecosio customers**Qualifications**:
**To connect with ecosio it is important to have**- experience in B2B SaaS sales-
- German language skills on a native / C2 level, fluent English skills-
- experience working with a portfolio of existing customers-
- experience with cross
- and up-selling**And nice to have...**- experience working as a customer success / customer happiness manager-
- previous working experience at a growing SaaS scale up**Additional Information**:
**By connecting with us you will experience...**
- flexible remote working
- open corporate culture
- personal and professional development
- employee events and trips
- passionate team that will win your heart

The minimum salary for the position is 60.000€/year. Of course, we are happy to offer much higher compensation based on qualifications and experience



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