Senior Information Systems Officer
vor 3 Wochen
This position is located within the United Nations Office of Counter-Terrorism, Special Projects and Innovation Division, Countering Terrorist Travel Section, Vienna API/PNR Team. The incumbent reports to the API/PNR Project Manager. This position will support the API/PNR project led by the United Nations Office of Counter-Terrorism (UNOCT). The project aims at building capacity of Member States to Prevent, Detect and Investigate Terrorist Offences and Related Travel by Using Advance Passenger Information (API) and Passenger Name Record (PNR) Data. The API/PNR project has four implementing partners: Office of Information and Communications Technology (OICT), Counter-Terrorism Committee Executive Directorate (CTED), the United Nations Office on Drugs and Crime (UNODC), and International Civil Aviation Organization (ICAO), International Organization for Migration (IOM), and INTERPOL.
**Responsibilities**:
Within delegated authority and depending on location, the chief Information Systems Officer may be responsible for the following duties
- Leads and directs a team of information systems officers; may oversee activities for a discrete work section or equivalent; plans and allocates work assignments; coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.
- Manages procurement, including conducting needs assessments and benchmarks, preparing bid documents and arranging contracts; supervises, coordinates and negotiates the services required to enable the management and operation of interdependent administrative, financial, human resources and other information systems.
- Develops and monitors performance measures; ensures that projects meet established time and cost parameters and standards of technical quality.
- Prepares and monitors the budget, work program, and spending plan.
- Develops innovative solutions to resolve intricate problems that impact a critical area of the organization’s work.
- Ensures the development of standards, procedures and practices to ensure a stable and effective systems environment.
Competencies
- Professionalism: Knowledge of the management of ICT technical cooperation projects involving counter-terrorism, law enforcement and prevention agencies, passenger information units, financial intelligence units, regulatory bodies, etc. Knowledge and understanding of theories, concepts and approaches relevant to API/PNR issues, including on the adoption, introduction and use of API/PNR by Member States.
- Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
- Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Managerial Competencies
- Vision: Identifies strategic issues, opportunities and risks. Clearly communicates links between the Organization’s strategy and the work unit’s goals. Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction. Conveys enthusiasm about future possibilities.
- Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Education
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, management, international business administration, or related field. A first-level university degree with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Additional certification in computer and information systems or project management is desirable
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