Smb Sales Ic3
Vor 3 Tagen
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
The Small and Medium Business (SMB) segment at Microsoft is at the leading edge of our transformation. It is a tremendous growth engine for the company, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. Dedicated to empowering every SMB worldwide to achieve more, this high performing team delivers compelling Microsoft cloud solutions to millions of customers globally, growing revenue and market share while delivering a high level of customer and partner satisfaction.
The SMB Sales - Azure role is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve SMB customers and ISVs at scale. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the SMB customer. As the SMB Sales - Azure to be successful, you must have deep understanding of the SMB and/or ISV market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. You will need to work with a v-team of key business partners from the partner, products and services, marketing, and operations teams, driving alignment on the SMB Azure strategy through the development of a SMB Azure business plan, and ensure always on execution with the right level of investments to address SMB customer needs and accelerate their digital transformation.
The SMB Sales - Azure key outcomes / measures of success include:
- SMB Azure consumed revenue and cloud mix
- SMB Azure new cloud customer acquisition and growth
- SMB net satisfaction
**Responsibilities**:
**Responsibilities**
The SMB Sales role - Azure achieves impact mainly through:
- Growth and Transformational Sales Leadership: The role is directly accountable for SMB Azure business performance. The SMB - Azure role is accountable for landing WW SMB strategy, identifying growth opportunities, prioritizing sales plays, developing the go-to-market execution plan, identifying channel capacity needs and securing necessary investments to ensure Microsoft realizes its full SMB Azure growth potential. The SMB operating model requires a high degree of collaboration across key business partners such as Channel Partner, Product and Commercial Marketing, Digital Sales, Sales Excellence, Finance, etc. The SMB Sales - Azure individual is an effective and efficient collaborator, highly motivated to reach out to potential customers and able to drive alignment, execution, and results via extended v-teams.
- Customer Advocacy and Market Thought Leadership: The individual should possess deep business insights into local SMB/ISV market dynamics, knowledge of political/legislative requirements, and demonstrate strategy leadership in the formulation of a robust business plan working in alignment with key SMB business partners to deliver short term results and build a foundation for long term sustained success. The SMB Sales - Azure individual is responsible for supplementing global data with local insights to optimize for customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market. The individual should leverage their strong local SMB market insights on customer preferences, competitive dynamics, and digital maturity to execute relevant and timely global core sales plays while identifying local sales plays to optimize market demand. Reaching out to customers and being open to get in contact with new potential customers, convincing them to do a next step towards our platform is part of the daily business.
**Qualifications**:
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- Ability to set and drive customer strategy, thus translating strategy into concrete actions and marketing/sales motions
- Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance, and strategy
- Ability to effectively drive cross-group collaboration, using project management, impact and influence, as well as communication skills.
- Strong analytical mindset, but creative in problem solving and entrepreneurial in approach. Effective at managing and thriving in ambiguous situations.
- Strong communication skills when getting in touch with new customers in combination with strong sales approach will help to land our platform
- Ability to set priorities and to find the right approach for our customers by leveraging our partner ecosystem
Additional
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