Customer Success Manager Hybrid Cloud

vor 2 Wochen

Wien, Österreich IBM Vollzeit

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**

Your responsibilities in that role will be:

- To deeply understand customer business and technology needs in order to become the face of IBM to the customer
- To serve as a trusted technical expert for the customer’s cloud migration, deployment, adoption of Hybrid Cloud & AI Growth Offerings and to built on Red Hat OpenShift or other container-based platforms
- Leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- To handle difficult customers or situations and demonstrate resolutions
- A willingness to take initiative and tackle things on your own
- Navigating data and people to find answers
- Execute customer success plans to drive adoption post-deployment
- Co-creating MVPs to accelerate time to value
- Driving bootcamps to enable practitioners with essential solutions skills

Reference Salary**:3000;
- brutto p.a. for Bachelor Graduates; 3200;
- brutto p.a. for Master Graduates

IBMReferred_Europe

**Required Technical and Professional Expertise**:

- 2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g. as technical customer success manager, consultant, pre-sales, enterprise architect or equivalent)
- Deep technical understanding and at least 1.5 year of hands-on experience with Containers, Value Prop, Use Cases, Competitive Differentiation
- Technical understanding of IBM Software and Cloud Services
- Proven ability to show customers how to “use” the offerings to get to first productive use and proactive expansion
- You can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes
- Analytical mindset and problem-solving skills
- Strong interpersonal relationship building and executive communications skills
- Fluent in German and English
**Preferred Technical and Professional Expertise**:

- At least 1.5 year of hands-on experience working with OpenShift and Hybrid Cloud & AI Growth Offerings
- At least 1.5 year of hands-on experience working in B2B Enterprise Software
- You have worked for at least 1 year in a job role that required to manage multiple customer accounts and projects simultaneously

**About Business Unit**

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM wants you to bring your whole self to work and for you this might mean the ability t

  • Customer Success Manager Hybrid Cloud

    vor 2 Wochen

    Wien, Österreich IBM Vollzeit

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Customer Success Manager Hybrid Cloud

    Vor 5 Tagen

    Wien, Österreich IBM Vollzeit

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Customer Success Account Manager

    Vor 4 Tagen

    Wien, Österreich Microsoft Vollzeit

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Customer Success Manager

    vor 2 Wochen

    Wien, Wien, Österreich at Vollzeit

    Account & Relationship Management (Sales)Full timeThis role is open to applicants located in Canberra (Remotely), Brisbane (Hybrid), Sydney (Hybrid) and Melbourne (Hybrid).Are you passionate about building strong relationships and delivering exceptional client outcomes? Do you thrive in dynamic, high-stakes environments where collaboration and innovation...

  • Principle Customer Success Account Manager

    vor 1 Woche

    Wien, Österreich Microsoft Vollzeit

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Senior Customer Success Manager

    Vor 5 Tagen

    Wien, Österreich Splunk Vollzeit

    The Splunk **Senior** **Customer Success Manager (CSM)** takes a pivotal role with our customers and is the beating heart of our company’s #1 priority - Customer Success. He/she guides Splunk customers in their journey to discover the full value of their machine data and to support the real-time decision making that today's businesses demands. CSMs are...

  • Senior Customer Success Manager, Business

    vor 2 Wochen

    Wien, Österreich Microsoft Vollzeit

    **Location Flexible** Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives...

  • Customer Success Unit Lead

    Vor 7 Tagen

    Wien, Österreich Microsoft Vollzeit

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create lifechanging innovations that impact billions of lives around the world. You...

  • Customer Success Partner

    vor 2 Wochen

    Wien, Österreich SAP Vollzeit

    **We help the world run better** **Customer Success Partner (f/m/d) Customer Experience** **PURPOSE AND OBJECTIVES** The SAP C/4HANA Suite for Customer Engagement and Commerce is designed to offer businesses an integrated approach to deliver real-time experiences to customers across all digital channels. Customers will be able to exchange information, such...

  • Csm - Senior Customer Success Manager - German

    vor 1 Woche

    Wien, Österreich Sendinblue Vollzeit

    We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto. Sendinblue’s revenue through traffic, leads, and sales by implementing an effective sales strategy and maintaining good rapport with our clients. **As a Customer Success Manager,...

  • Csm - Customer Success Manager - German / English

    vor 1 Woche

    Wien, Österreich Sendinblue Vollzeit

    We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto. Sendinblue’s revenue through traffic, leads, and sales by implementing an effective sales strategy and maintaining good rapport with our clients. **As a Customer Success Manager,...

  • Customer Success Manager

    vor 3 Wochen

    Wien, Wien, Österreich Iterate Match GmbH Vollzeit

    Customer Success Manager (w/m/d) Jetzt bewerben Customer Success Manager (w/m/d) Sie haben ein ausgesprochen gutes Gespur fur vertriebliche Prozesse und genießen es, das Bedurfnis Ihrer Kunden zu entdecken und entsprechende Schritte zur Erfullung in die Wege zu leiten. Sie schauen auch gerne uber den Tellerrand und es gelingt Ihnen rasch,...

  • Customer Success Partner

    Vor 2 Tagen

    Wien, Wien, Österreich SAP AG Vollzeit

    We help the world run better Our Team The SAP Business Technology Platform CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other's...

  • Customer Success Manager

    vor 2 Wochen

    Wien, Österreich Jumio Vollzeit

    **Role Purpose**: Customer Success is vital to Jumio's long term success. We must understand and proactively enable our customers to be successful utilizing Jumio's software. This role includes ownership of Customer Success activities (onboarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.) with the...

  • Customer Success Manager

    vor 2 Wochen

    Wien, Wien, Österreich Iterate Match GmbH Vollzeit

    Customer Success Manager (w/m/d)Jetzt bewerbenCustomer Success Manager (w/m/d)Sie haben ein ausgesprochen gutes Gespür für vertriebliche Prozesse und genießen es, das Bedürfnis Ihrer Kunden zu entdecken und entsprechende Schritte zur Erfüllung in die Wege zu leiten. Sie schauen auch gerne über den Tellerrand und es gelingt Ihnen rasch, belastbare...

  • Customer Success Manager

    Vor 7 Tagen

    Wien, Österreich Dynatrace Vollzeit

    **Company Description**: Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 2,200...

  • Sales Enablement Manager

    vor 2 Wochen

    Wien, Wien, Österreich Yorizon Cloud Vollzeit

    Wir sind Yorizon: Cloud Elevators. Was dahinter steckt? Wir erschaffen eine zukunftsfähige Digitalinfrastruktur aus Europa, für Europa: hochperformant, sicherheitskonform und nachhaltig.Yorizon ist das Joint Venture von Hochtief und Thoma-Krenn mit dem Ziel Cloud Computing ganzheitlich neu zu denken, indem jede Komponente entlang der Wertschöpfungskette...

  • Customer Success Manager

    vor 2 Wochen

    Wien, Österreich App Radar Software GmbH Vollzeit

    **Shape the Future of App Marketing**: App Radar is a worldwide leading technology company specializing in App Store Marketing. Our team of 50+ colleagues has developed a well-known ASO (App Store Optimization)Tool, which helps app marketers improve the visibility and ranking of their apps in the app stores. Besides our App Marketing Platform, we also offer...

  • Customer Engineering Manager, Google Cloud

    vor 2 Wochen

    Wien, Österreich Google Vollzeit

    **Minimum qualifications**: - Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. - Experience as a people manager in strategy development, leadership engagement, and team development. - Experience as a technical field engineer in a cloud computing environment or in a similar customer-facing role. - Ability to...

  • Technical Customer Success Manager – Connectivity

    vor 2 Wochen

    Wien, Wien, Österreich Telekom Austria AG Vollzeit

    Technical Customer Success Manager – Connectivity (m/f/d) – External WorkforceA1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital...