Vice President Delivery

vor 4 Wochen

Wien, Österreich KAPSCH Vollzeit

Kapsch has brought projects to fruition in more than 50 countries around the globe. With one-stop solutions, the company covers the entire value chain of customers, from components to design and implementation to the operation of systems.

As part of the Kapsch Group and headquartered in Vienna, Kapsch TrafficCom has subsidiaries and branches in more than 25 countries. It has been listed in the Prime Market segment of the Vienna Stock Exchange since 2007 (ticker symbol: KTCG). In its 2020/21 financial year, around 4,660 employees generated revenues of about EUR 500 million.

Key Accountabilities

Build and lead a team of professionals in Delivery and Operations, keep the teams’ winning culture up; where needed, support the teams to get back into to high performance situation
Manage all day-to day activities of Delivery & Operations function with focus on customer project execution and fulfillment of contractual obligations (KPIs/SLAs)
Assume revenue, cash-flow and contribution margin responsibility for EMENA Delivery and Operations projects
Assure suitable project staffing and high performance attitude (project managers, technical implementation and service staff); perform changes where needed to ensure project success
Build strong relationship and liaison with other key functions involved in project and service delivery (e.g. Development and Integration Teams, Finance, Security, Supply Chain) to ensure joint project success
Validate and monitor agreed project KPIs, especially cash flow, invoices, WIP, aged debt, key milestones and actively drive mile stone completion as well as cash collection
Ensure constant focus on improvements esp. within recurrent service contracts, assuring consequent growth of service quality and efficiency, client relationship and commercial success of those contracts
Leverage our know-how to propose value-add changes to our project and service contracts; drive upselling initiatives within all project types
Ensure project budgets are aligned with agreed scope by all internal stakeholders, ensure that project specific contractual obligations are understood and delivered to customer
Validate project risks and opportunities and develop remediation strategies, ensure change control and risk management practices are fully embedded and effective on every project

Your Profile

10+ years of experience in customer project and service delivery, preferably in same or comparable industry. Experience with large scale B2G projects are an asset, too
Strong people leadership skill in an international, distributed team setup
High level of commercial and technical acumen
Able to identify key issues and suggest workable solutions
Demonstrates professionalism and confidence to deal with a range of stakeholder groups and management teams
Strong capacity to communicate and build trusted relationships
Outstanding communication and negotiation skills - strong influencing skills to facilitate changes in behavior and direction at an operational level across organizational boundaries
Provides clear direction, particularly at time of uncertainty
Able to handle conflicts in a timely and effective way, bringing situations to speedy resolution
Fluency in English and German. Additional European languages are an asset

Our Offer to you

ITS is one of the most dynamic and fast-growing industries which is undergoing a major transformation driven by autonomous and connected vehicles - Kapsch is among the thought leaders of that transformation. We are building on a sound present business - Kapsch is the global market leader in large-scale tolling systems and trafficmanagement - and are in parallel strongly investing into the future green and sustainable technologies
You will be an important part at Kapsch Region EMENA and you will have the freedom to create and drive innovative solutions and ideas to shape KTC´s future
Social benefits and infrastructure (operating restaurants, meal discount, near subway etc.)
Homeoffice, Bridge Days Regulation and flexible working hours etc.
A gross salary with € 120.000 p.a. for applicants with a relevant work experience, willingness to offer a higher salary depending on your professional experience and qualification
**Location**: Headquarter Vienna
**Start date**: as soon as possible, Full-time position

**Your contact**: Daniela Giovannozzi, Head of Recruiting Austria - Tel.Nr.
++43 (0)50811 1905

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